Air Bag Not Deploy problems of the 2019 Volkswagen Tiguan

Tl- the contact ownws a 2019 Volkswagen Tiguan. The contact stated that while driving 65 mph when a vehicle in front suddenly stopped causing the contact to rear end their vehicle. The vehicle's forward collision prevention system had failed to alert the contact that there was a vehicle in front. The vehicle's air bags failed to deploy. The vehicle was towed. The vehicle was deemed totaled. The contact did receive abdominal, chest, and back injuries. Medical attention was needed. A police report filed. The vehicle was taken to the dealer (hendrick Volkswagen of concord 7500 hendrick auto plaza NW, concord, nc 28027; (704) 743-4110) who were made aware of the issue, however, the manager had contacted them back as promised. The manufacturer was made aware of the issue and opened a case regarding the issue. The failure mileage was 37,997. Gl.