Headlights problems of the 2019 Volkswagen Tiguan

This is a second complaint about the headlights on my vehicle. The low beams do not illuminate the roadway safely. I complained to the manufacturer who referred me to the dealer. Who stated that there is no adjustment that can be made. Per the dealers description the vehicle only utilizes one bulb for high and low beams. There is a shield that comes down to create the low beams. With that being said, in the low beam position the shield creates distinct line that only illuminates a short distance of road in front of the vehicle. This also creates a wall of darkness beyond that. No diffusion of light just going into the darkness blind. This to me is a very dangerous situation. .

The headlights are led and this vehicle is equipped with afs. Adaptive front lighting system. I believe the headlights do not illuminate the roadway adequately. There is an area that is just in front of the vehicle that one can see the roadway. Then there is a definite line that basically creates a wall of darkness, that prevents one from seeing anything beyond that, this creates a blind area. Any other vehicles that I have driven over the years provide lighting that illuminates the area in front of the vehicle and then defuses the light further to see down the roadway, and does not create a wall of darkness. I have brought this up to vw and the dealer who states that the system is operating correctly. I have been told that the system only utilizes one bulb for both low beams and high beams, with a shield that covers a portion of the lighting to create the low beams. I guess that is why the lighting has a very definitive line cutting it off bluntly, therefore creating a wall of darkness, this literally creates a blind area for which one cannot see a sufficient area in front of the vehicle. To operate it safely. To me this creates a very unsafe condition when driving under normal conditions with low beams on. As explained to me the shield goes up for when the high beams are activated, I have seem some online posts that others are experiencing the same thing, please advise as to what to do regarding this issue thank you, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).