Warnings problems of the 2019 Volkswagen Tiguan

Vw customer # 06426725. Rear hatchback opened two (2) times all by itself while parked in my garage overnight. The hatch door could not open all the way up because it came in contact with my garage door. Since I was not readily able to see the hatch was open, it was open enough to come in contact with my garage door when I opened the garage door from the garage door button at the front of the Tiguan. Now my garage door is damaged and my vw Tiguan rear hatch door is bent but still operational. Vw customer service region has offered no help or assistance to allow the vw dealer to further investigate the problem. I am appalled the the natsha has not investigated this further as I know it has been happening with other vw Tiguans. If children sit at the rear hatch while driving, then the child may fall out of the vehicle and end up as a fatality. If a large bag of dog food falls out then it could cause a fatality for the vehicles behind the vw Tiguan. The front warning/brake assist engages at low speeds when going down a small crest downward to exit a place of business onto a street. Again vw dealer looked but could not replicate. This unwanted stop can result in a fatality if the driver is required to merge quickly onto a major road.

I was driving down a completely clear road, not a single car or turn in sight. When suddenly my cars front collision warning comes on the screen and brakes my car for me. There was no advance warning, just hard braking.

When pulling out of a driveway with slight decline automation braking engages without warning and stops the car. Almost was hit by a car since my car stopped in the road while making the turn. Almost rear ended another time while pulling out of a parking lot. Brake engaged without warning but luckily the car behind me stopped before hitting me. There was not another car in front of me either time so no reason to brake. I took the car to the dealer after first incident and they said nothing was wrong with it.

Tl- the contact ownws a 2019 Volkswagen Tiguan. The contact stated that while driving 65 mph when a vehicle in front suddenly stopped causing the contact to rear end their vehicle. The vehicle's forward collision prevention system had failed to alert the contact that there was a vehicle in front. The vehicle's air bags failed to deploy. The vehicle was towed. The vehicle was deemed totaled. The contact did receive abdominal, chest, and back injuries. Medical attention was needed. A police report filed. The vehicle was taken to the dealer (hendrick Volkswagen of concord 7500 hendrick auto plaza NW, concord, nc 28027; (704) 743-4110) who were made aware of the issue, however, the manager had contacted them back as promised. The manufacturer was made aware of the issue and opened a case regarding the issue. The failure mileage was 37,997. Gl.