Adaptive Cruise Control problems of the 2022 Volkswagen Tiguan

I have a 2022 Tiguan sel r-line with constant beeping of lane assist not available. The steering wheel was replaced before but now I'm no longer in warranty but the lane assist not available is still happening. There is a NHTSA technical service bulletin (TSB) 2070207/1 but it only applies for warranty coverage vehicles.

This first happened while I was driving. First, it started with a loud warning tone along with the notice on the console telling the travel assist is currently not available. It’ll be there for a few minutes and then it will go away. A couple of months later during the winter of December 2025- January 2026. It was constantly a problem. Every time I drove every 2 to 5 minutes it will give me the same loud beep along with the notice. It didn’t matter whether I was using the feature or not it kept constantly beeping. In the best of times it was very annoying and in the worst of times it just is so loud that it scares me. I tried so many things to fix it. I would often try to clean the cameras. And I couldn’t use the lane keeping assistance at all through all this. There is a feature I’ve been using extensively and I think it’s important for having helped me driving safely in the highway. In the end, it was so distracting I’m not having the lane keeping assistance that I was forced to go get it repaired. That’s when I understood that it was a widely reported issue.

The car was in the cruise control with auto mode and it just veered to the left from a car in front and crashed into the median and totaled the car.

Steering wheel travel assist is disabled which includes adaptive cruise control and lane keep assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my vw dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.

Travel assist not available warning is showing multiple times when driving. I start the car, start driving and no issues. Then randomly the warning issues shows up along with an audible alert. It appears to be an issue with the steering wheel as several online posts indicate vw replaced the steering wheel to resolve the issue, only to have it show up again, several months later.

There is a continuous alert stating "travel assist not available" even though travel assist is actively on, working, and exterior sensors are clear and clean. A Volkswagen dealer confirmed that it is due to faulty sensors in the steering wheel. There seem to be hundreds of people who have reported the same issue over several years, yet there has not been a recall yet for this issue.

Vehicle purchased 10. 31. 2023 at Volkswagen jackson (ritchey automotive) in jackson, mississippi. During the course of normal vehicle operation, multiple travel assist system failures and alerts as documented within Volkswagen technical service bulletin 2070207/1 occur. Three repair attempts have previously been performed by Volkswagen jackson (ritchey automotive) in jackson, mississippi as documented by invoices dated 20 Feb 2024, 27 Feb 2024, and 12 Mar 2024. These efforts appear to conform with the previously cited technical service bulletin 2070207/1 and confirm the defect(s) and/or nonconformity as per the bulletin's summary of "48?23? 01-travel assist currently not available. " the frequency and persistence of visual and auditory safety alerts pose significant hazards to the safety of the driver and vehicle occupants as an unnecessary distraction and nuisance in addition to the direct hazards of antecedent electrical malfunction and driver assistance system defects/nonconformity/failure. This matter has been discussed with dealership staff, yielding no productive resolution, and further assistance is being pursued through Volkswagen customer care. All rights to resolution through alternative means are documented as expressly reserved.

The car will not stop giving me the warning “travel assist currently not available”. It comes and goes randomly and I tried turning off all the travel assist features but it still keeps beeping. Sometimes the alarm goes on and off dozens of times per minute (yes, very frequently). I already took my car to vw dealership, they updated the software, the problem got better for a few days but came back again. After researching for myself I found several of complains on the internet about the same issue: [xxx] / [xxx] / [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I've had a 2022 vw Tiguan sel-premium 4-motion for about 1 week. It has approximately 23,000 miles on it. After a few days of problem free driving, the car displays a warning "travel assist currently not available" upon startup and also while driving. The problem sometimes goes away on its own, other times it keeps warning the driver of an error with the system. I've seen in reoccur at least half a dozen times in one week. There is no way to fully disable this system to prevent the warning from occurring. I ran a scan of the error codes, and found code b17b8f2 to be the issue. I cleared the code and then it returned within 15 minutes. Research led me to find this is a very common problem. Vw has issued their own TSB which can be found on this website. TSB transaction no. 2070207/1. It appears the entire steering wheel needs to be replaced to resolve this issue. In my mind, this should be a voluntary recall on all models affected by this problem. It appears this is a manufacturing defect but I've also seen that there is a huge backlog of steering wheels needed before parts can be installed to rectify the situation, leaving owners without a remedy to fix a distracting warning light and sound.

Car was purchased new on 3 oct 2022. I was at dealer on 17 Jul 2023 for the 5th time for issues with infotainment screen going black and/or freezing. Diagnosis revealed it needed another f5 computer chip (the 2nd replacement). In addition, I was informed I needed a new steering wheel. A few days later, lane departure and travel assist function would turn off/on spontaneously, frequently pulling me from my lane. As of 23 Jul 2023, the infotainment screen died. I no longer have a my backup camera which I rely on extensively. In addition, I lost my navigation, apple play, radio, phone charger. Vw has no eta for a replacement parts and stated a loaner was not included in my purchase warranty. I am investigating their buyback program, however that may take over 45 days. I do not feel safe in this vehicle.

"travel assist not available" alert ding repeatedly goes off while driving and feels like wheel fights left turns. Easily every 10-30 seconds. This is a wide spread issue with 2022 Tiguans.

At 13k miles the vehicle started saying travel assistant is unavailable and constantly beeping. I went in the vw camelback to get it fix they had to order a part I bought it back today March 9th 2023 to get fixed had car all day they said it was steering module which they replace car still under warranty. As soon as I drove away the car popped up travel assist not working again and the car keep slamming in the brakes will driving. Taking it back to the shop yet again.

The vehicle continually displays an error stating "travel assist not available" and a loud tone sounds. This occurs up to 7 times in a row, or intermittently, as the vehicle is being driven. There is no detectable pattern for when this comes up - it happens when you first start the car, when you're driving in a parking lot, when you driving on the freeway, anywhere. The sound is so loud that it is startling each time it happens. It has become a safety issue to us because it is highly distracting and alarming. We have taken it to the dealership once for repair. They said they "reset" something, but it is continuing to happen and we cannot turn it off.

I took possession of this vehicle on 7/08/2022 and have had multiple problems with the infotainment ctr, cruise control, homelink, wireless charging pad, etc. However the most serious problem occurred on 08/27 when while sitting at a stop light on a downward hill ( I was the front car with a line of vehicles behind me ) while attempting a left turn I accelerated to realize that the car had turned off and I was coasting into the middle of a busy intersection with no way to stop as cars behind me were attempting to turn left also. I attempted to coast off the side of road and out of the intersection as cars were flying around my vehicle, honking their horns and trying to avoid a collision with me. I had a passenger in the car, we were both terrified. The car was still in drive and a warning message appeared that the vehicle must be manually restarted. The cross traffic started to drive through the intersection as I now had put the vehicle in park and restart and get the car out of the intersection and into a safe place. The day prior ( 08/26 ) the car had also shut down on me as I was pulled off the side of the road and attempted a left turn into a driveway ( while working on my job ). I went directly to my dealership and was told they would get me an appt the following week, however the same problem occurred the next day ( 08/27 ) which almost resulted in a crash. I was told by the dealership that it is a start/stop issue, that vw is aware of the problem however there is no fix at this time. I no longer feel safe driving this car. The problem has been reported to vw and a case has been opened. The dealership has had my car for 27 days as of today. They state that they have not been able to duplicate the issue.