Table 1 shows one common other fuel system related problems of the 2024 Volkswagen Tiguan.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
The fuel gauge does not read properly even after it has been replaced.
My 2024 Volkswagen Tiguan (purchased used) has a recurring and unsafe issue related to acceleration and the automatic start/stop feature. When accelerating from a stop or while maintaining slight pressure on the gas pedal, the vehicle lurches forward as if aggressively accelerating, even though my foot pressure has not changed. Additionally, when the start/stop feature re-engages after idling, the vehicle sometimes lunges forward despite my foot being firmly on the brake pedal. This behavior has occurred multiple times, creating near-miss situations that could have resulted in accidents. Service history: the issue was replicated by one Volkswagen technician during an overnight test drive but was not accurately reflected in the official service notes. A different technician (shop foreman) later claimed the concern could not be replicated and dismissed it as a “normal vehicle characteristic,” despite my report. The dealership performed a factory reset but the problem persists. Safety concern: this is a serious safety risk that poses a danger to myself, my passengers, and others on the road. I am especially concerned because my teenage daughter is about to begin driving this vehicle, and I do not feel it is safe for her. Manufacturer response: Volkswagen of America has declined my buyback request, stating that the situation “does not merit an offer. ” I strongly disagree, as the vehicle’s behavior is not normal or acceptable, and could result in unintended acceleration accidents. Request: I am requesting that NHTSA investigate whether this issue is a defect in the 2024 Volkswagen Tiguan and whether other vehicles may be experiencing the same unsafe condition.