Blind Spot Detection problems of the 2024 Volkswagen Tiguan

Complaint type: vehicle safety / potential defect / dealer negligence description of complaint: I am reporting a serious safety issue resulting from negligent service performed by kocourek wausau imports. After the dealership performed my 2024 Tiguan’s second oil change under warranty, strong fumes and white smoke entered the cabin multiple times, causing vomiting, severe headaches, and forcing me to leave work early. The dealership initially claimed the vehicle was safe to drive. Only after my insistence did they admit a mechanical issue involving the cam/valve area, stating a plug required replacement. The part was on backorder, and I was not warned of any risk. Shortly thereafter, I discovered the engine was completely out of oil, despite recent dealer service. A vehicle of this model and age should never lose its entire oil supply immediately after a service, creating a serious risk of engine failure, fire, and exposure to toxic fumes for the driver and passengers. This incident represents: -grossly negligent maintenance -returning a vehicle unsafe to operate -exposure to harmful fumes inside the cabin -potential permanent engine damage due to oil starvation requested action / resolution: -investigation into dealership practices and potential vehicle defects -determination of whether this constitutes a safety-related defect -notification of corrective action to prevent recurrence -documentation that the vehicle is safe to operate before further use I am submitting this complaint to formally document the endangerment and unsafe condition, which may affect other vehicles serviced by this dealership. Contact information: chelsey rhodes: 715-409-1863 // email: thepropertywhale@gmail. Com.