Gasoline Fuel System Problems of Volkswagen Tiguan

The contact owns a 2012 Volkswagen Tiguan. The contact stated while driving at approximately 35 mph, the vehicle lost motive power and stalled. The contact was able to coast to the side of the road to restart the vehicle. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was intermittent and had occurred at various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA campaign number: 14v441000 (fuel system, gasoline). The manufacturer was informed of the failure. The failure mileage was approximately 143,000.

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The contact owns a 2023 Volkswagen Tiguan. The contact stated that while the vehicle was parked in the drive way the odor of fuel was present. Upon inspection the contact discovered fuel had leaked from under the vehicle. The vehicle was taken to the local dealer who discovered a small hole was present at the seam of the fuel tank. The failure was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.

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The contact owns a 2016 Volkswagen Tiguan. The contact stated that while driving at unknown speeds, the entertainment, cruise control, and tpms turned on and off without application. The horn was inoperable. The seat belt, air bag, and tire warning lights were illuminated. A tree fell on the vehicle, and the sunroof was leaking. The contact stated that there was an abnormal amount of fuel outside of the vehicle. The contact and her dog were exposed to fuel, and medical attention was provided. The vehicle was taken to an independent mechanic, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed that the spring clock needed to be replaced. The vehicle was not repaired. The vehicle was towed to another dealer, royal Volkswagen, 3010 columbiana rd b, vestavia hills, al 35216, where it was diagnosed that the water pump and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 55,000.

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The contact owns a 2017 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact was unable restart the vehicle. The vehicle was towed to the local dealer who diagnosed that the fuel pump and the timing chain were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 37,000.

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The contact owns a 2017 Volkswagen Tiguan. The contact stated that while his daughter was starting the vehicle, she became aware that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the n80 purge valve needed to be replaced. The vehicle was repaired. The manufacture was contacted but offered no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 55,780.

The contact owns a 2009 Volkswagen Tiguan. While driving 40 mph, the vehicle stalled and all the warning indicators illuminated. The vehicle was towed to an independent mechanic who diagnosed a loud noise, no compression, and a metallic metal to metal noise coming from the engine. The engine would need to be replaced. The vehicle was not repaired. The contact stated that the manufacturer was notified of the failure. The vehicle was serviced per NHTSA campaign numbers: 14v441000 (fuel system, gasoline) and 13v569000 (electrical system, exterior lighting). The VIN was not included in NHTSA campaign number: 08v235000 (engine and engine cooling). The failure mileage was 125,310.

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2011 Volkswagen Tiguan. Consumer writes in regards to recall repair issues. The consumer was informed, the failure he experienced, was not covered under recall # 14v441000.

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Vehicle was in heavy traffic moving approx. 5mph and stalled. Was able to stop and attempt to restart a couple of times and engine would attempt to start, but would quickly shut off as if engine was not receiving any fuel. Pushed vehicle to nearby parking lot and same thing, vehicle would crank make some sputtering sounds and shut off. Epc and engine lights on. Pressing accelerator did not help. This had occurred 3-4 times several months earlier usually when backing out of a parking lot after starting the car. Reported to dealer at that time and they said a code was seen , but they could not replicate the problem and car was fine. Those times the car was able to be restarted, this time not. Had towed to dealer and waiting for them to check again. Have strong safety concerns given stalling while in traffic.

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