Table 1 shows three common seats related problems of the 2004 Volkswagen Touareg.
| Problem Category | Number of Problems |
|---|---|
| Front Seat Recliner problems | |
| Mid/rear Seats Assembly problems | |
| Front Seat Power Adjust problems |
The problem began on 4-04. Problems with brakes. Hydraulic brakes are pulling, causing excessive screeching noise and brake dust. Brakes are now grinding. Brakes have been serviced 3 times in the last year. Volkswagen will not offer any further assistance. Dealer reports that Volkswagen is working on problem in general. Occurs in all weather and driving conditions. Problem is gradual and worsening. On last servicing, vehicle was reported to have had a brake resurfacing. Brakes are all wheel. Also, driver's seat is not going up and is broken.
1. The clock on the dashboard: the time is running almost 1 minute faster per day. If you don’t fix it for 10 days, it would run 10 minutes ahead. 2. The driver’s seat: when I purchased this car, I asked for power seats but the dealer didn’t have it. I was a little uncomfortable with the manual seat, but the sales person convinced me, so I decided to take the one with manual. Since then, i’ve felt that the driver’s seat is always sinking down so I consistently have to pull up the stick to push up the seat quite often while i’m driving. 3. Rear seat: I had to fold the rear seat once to load something in the back. After, I tried to unfold the seat but it didn’t go back. I brought this car to the dealer’s service on Nov. 15th, 2004. While one of the service persons was trying to unfold the rear seat, he had to cut the seat belt and has scratched the seat and broken some piece on the seat. He said he’s going to order some parts and it would take a few days. Ever since then, nobody knows the status of this order. Both the service dept and the “customer care� dept, in headquarters have always been telling me “it’s on backorder� with “no further information�, and they “don’t know when� for last six months. I asked them “if you don’t have the part, even in germany, how long will it take for the manufacturer to make the part?� and they keep saying is “don’t know� and “we are still checking the status of the part everyday. €� in a common sense, the period of four months should be enough time to make the part and ship it to the dealer. I also sent a complaint letter to the ceo of the dealer/mckenna & vw north America headquater a couple of months ago. But still they don't know about the part.
Passenger sitting behind driver in 2004 Volkswagen toureg was injured when driver left the car. Electric seat retracted back and down onto the passenger' s feet that were under the drivers seat. Seat action occurs automatically to make it easier for the driver to exit the vehicle.