Other Fuel System Pump problems of the 2012 Volkswagen Touareg

Check engine light came on and was a error code for the fuel pump. Took 4 hours of work and had to be replaced.

I was driving on a busy street, when I stopped at a red light. The car stalled at the light, and would not restart. I had it towed to the nearest vw dealer and was informed that there was a problem with the fuel pump (metal found), and that they were going to have to replace the fuel pump, and line. I feel that I was lucky not to have been driving on the freeway going 50 - 70 miles an hour, in which a crash could have occurred when the car stalled.

Vehicle lost power without warning at highway speeds on a three lane expressway. Was able to maintain control in spite of loss of power steering and brakes and coasted to stop on narrow berm. When I tried to restart the engine I smelled fuel and upon opening the door discovered a large pool of fuel leaking from the vehicle. I have conflicting reports from vw. The dealer who inspected the vehicle claims that a prior fuel pump repair carried out two months ago at another vw dealer caused stress on a bracket supporting the fuel line that ultimately gave way and led to separation of the line, loss of fuel to the engine and the fuel leakage. The dealer that did the original fuel pump repairs claims that the bracket must have failed due to normal wear and tear (these things happen I was informed). If in fact the latter dealer is correct that indicates a broader problem than simply a negligent repair and this issue may impact other owners of similar vehicles. That leads to the reason for my complaint. Is the design of this vehicle safe?.