Headlight Switch problems of the 1997 Volvo 850

The contact owns a 1997 Volvo 850. The headlights would not illuminate when the vehicle was started. The headlights would also not dim when the vehicle was turned off. The headlight switch was defective, but it was never used by the contact. When the switch was engaged, the high beams would momentarily illuminate. Her VIN was not included in NHTSA campaign id number 99v235000 (exterior lighting:headlights:switch). The purchase date was unknown. The current and failure mileages were 100,000.

Headlights failed while on highway. Headlight switch did not work. I phoned Volvo to honor the recall NHTSA campaign id number : 99v235000. Volvo informed me this Volvo did not qualify.

The headlight switch on the vehicle failed. This is a recall item under NHTSA campaign id number 99v235000. In addition, the vehicle in question was manufactured during the date range on the recall notice as verified by Volvo's "certificate of origin". However, when this vehicle was taken in for repairs of the recalled item the Volvo dealer (355 - rockville, MD) refused to replace the item without cost. The Volvo deal stated that this vehicle was not covered by the recall, but was unable to present anything to adequately demonstate that fact. In spite of (1) the failed item was included in a recall, (2) the vehicle in question was manufactured during the recall timeframe; the owner was forced to pay the repair bill.