Steering Column problems of the 2008 Volvo S40

Tl- the contact owns a 2008 Volvo S40. The contact stated she went to a store and when she returned to her vehicle it would not start. The warning lights illuminated on the dash panel and a signal appeared on the dash that stated "turn steering and try again". The contact had the vehicle towed to her residence and then that morning the vehicle was towed to autobahn Volvo fort worth(2910 white settlement rd, fort worth, TX 76107) where the vehicle was diagnosed with a steering column locked module issue and an battery issue. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100000. Lj.

I was getting in my car with my two young children and the car would not start (turn steering wheel and try to start again). I tried multiple times, but it would not start. After 15 minutes, I decided it was too hot with my children outside so I went inside. I checked an hour later, the car would not start. My husband was able to start the car hours later after moving the steering column up and down quickly and harshly. This morning, I was getting in the car with my two young children, the car would not start (turn steering wheel and try to start again). I moved the steering column as suggested by my husband, the car would not start. Luckily we were home and were not stranded on the side of the road with two young children in the heat of summer.