general problems of the 2002 Volvo S60

2002 Volvo S60. Consumer writes in regards to NHTSA safety recall 21v-766.

The contact owns a 2002 Volvo S60. The contact received a recall notification for NHTSA campaign number: 21v766000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Air bag throw shards of metal but Volvo say I shouldn't drive it but won't give loaner car, they won't help us at all with the situation.

Injanuary 3, 2021, I received a recall for the front driver airbag but replacement parts were not available. Onapril 19, 2021i received a letter the parts were available were and for me to contact a Volvo dealer to replace the front driver's airbag. Free of charge. I called Volvo cars to let me know the dealers in nashville. They recommended Volvo of cool springs. I finally got an appointment on November 16,, and had my car towed to this dealer. I picked it up on November 9, with a receipt the front driver airbag module had been installed. Aftera few days I noticed my srs was showing"airbag service urgent". I resetthe srs but the message is still showing. I called Volvo cars and they agreed to tow the car to Volvo of coolsprings to check the airbag. I picked my car up the clerk tried to explain the problem was with a failed dim control module/display. The charge would be over $2000. So the receipt showed "customer declined recommendations. My srs was working fine until they supposedly replaced the airbag. My mechanic looked it over and the airbag is not connected. Volvo refused to pay another dealer to check the airbag. However, Volvo offered to tow my car to Volvo of nashville on murfreesboro road , not the orignal dealer. I refused unless they took care of the charges. I now have an a front driver airbag that is not connected. I would have to pay a dealer to find out if the airbag had been replaced. I have been driving without the recall airbag. I am filing this complaint in case of accident and to let you know the airbag recall has not been corrected. You can never talk to a mechanic at Volvo of cool springs. I called numerous times and left messages for the mechanic or manager to return my call.

Both front airbags deployed on its own in the garage.

I have a Volvo S60 2002- with very low miles at 114. 000. It has been garage kept a majority of it's life and is truly in mint condition. I recently took the vehicle to Volvo for maintenance check up (understandably) and also because an air-bag light came on. It reads srs airbag service urgent. Now I'm not a mechanic, but basically the airbag is in tact but the instrument cluster or dim has failed. Since it wasn't the airbag itself I wasn't sure how they were related and they explained that the cluster signals were not necessarily reaching the airbag. As a mother and knowing Volvo has a lot of airbags I was curious as to which ones were affected and they said they can not guarantee that any of them would deploy in a crash. Now this is a costly problem $2300 as well as very common as I see in the forums. Like I said, my car is in quite good condition aside from normal maintenance for it's age, but I do not believe the dim to be normal maintenance. Additionally, because of the cost and the difficulty of this type of issue, owners are being forced to diy it themselves and send their dashes to some company in canada. Now if it only affected my radio or interior lights, etc. Which it doesn't, I would probably send it off to canada too. But with it having to do with the most important part of the car- the airbags and Volvo being the top rated for safety features, my confidence is very low and I think someone needs to step in. The thing is, Volvos are supposed to easily last up to 300,000. But with faulty computers that have to do with the airbag (even though the airbag itself is fine), owners are being forced to rid their cars, trade them in, etc. Because of this issue. We need to encourage the importance of airbags to consumers who are ignoring having this fixed because of the cost and prevent injuries ahead of time.

Volvos-60 24t took car to dealer bill gray Volvo for electrical problem and transmission problem. Car was returned to me with air bag passive restraint system inoperable and dealer refuses to correct problem or to even accept responsibility for same.