One problem related to front seat head restraint has been reported for the 2014 Volvo S60. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Volvo S60 based on all problems reported for the 2014 S60.
My car has been at bergeron Volvo for one month. I had taken it in due to rear head rest intermittently not staying up. They could not reproduce so I picked car up and it did it again I took it back. They again could not find. I went in and it did it with service manager except other side rear headrest. I called today to check on and they said it was because we hit it 5-6 times and overheated implying not an issue. They said switch was getting hot on dash and 1400 to replace. I told them to replace as under certified warranty. He then avoided replacing I told him I would pick up car if he would write on paper safe to drive as I did not want it to fall down in accident and break someones neck. He declined and said he would call Volvo again. Please help. I am worried it will fall down during impact and snap someones neck.