Table 1 shows two common latches/locks/linkage related problems of the 2017 Volvo S60.
| Problem Category | Number of Problems |
|---|---|
| Door Latch problems | |
| Latches/locks/linkage problems |
The contact's son owns a 2017 Volvo S60. The contact’s son stated that while driving at an undisclosed speed, the driver’s side door unexpectedly opened. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s side door latch had failed and needed to be replaced. The contact also stated that while driving at an undisclosed speed, the passenger’s side door unexpectedly opened. The vehicle was taken back to the mechanic, where it was diagnosed that the passenger’s side door latch also had failed and needed to be replaced. The mechanic informed the contact that the vehicle could be associated with a recall. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.
The contact owns a 2017 Volvo S60. The contact stated that the vehicle was unable to be locked, and it was possible that the door could open while driving. The contact associated the failure with NHTSA campaign number: 19v849000 (latches/locks/linkages); however, the VIN was not included in the recall. The dealer confirmed the failure and determined that the battery drainage had caused the failure. The vehicle was not repaired.