Door Latch Problems of Volvo S60

The contact's son owns a 2017 Volvo S60. The contact’s son stated that while driving at an undisclosed speed, the driver’s side door unexpectedly opened. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s side door latch had failed and needed to be replaced. The contact also stated that while driving at an undisclosed speed, the passenger’s side door unexpectedly opened. The vehicle was taken back to the mechanic, where it was diagnosed that the passenger’s side door latch also had failed and needed to be replaced. The mechanic informed the contact that the vehicle could be associated with a recall. The vehicle was not repaired. The mechanic referred the contact to the dealer for further assistance. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. The VIN was not available.

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2012 Volvo S60. VIN: yv1622fs6c2127816. On or about 09/09/2019, listed vehicle was taken to a certified mechanic to repairer/replace the passenger door latch/lock, which had failed. This failure prevented all locking and latching safety features to operate. This caused the door to not latch or lock allowing the door to open during any turn. Upon arrival at the mechanic's shop the driver's door lock/latch failed in the same way. Upon removal of the part it was found to be a Ford part, not a Volvo part. The certified mechanic contacted Volvo and was advised that Volvo was aware of the failures but it had not been made public and no recall was in affect. A complaint was made by me to Volvo corporate and was told to take the vehicle to a Volvo dealership. All instructions were followed. A video was made by me with my 15 year old daughter using the camera in a parking lot. This video positively illustrates the unsafe door lock/latch and it's extreme danger to the public at large, including any person that owns this make and model of vehicle. Upon the latch/lock failure, the door(s) are allowed to open freely while the vehicle is in motion and the auto and manual electric locks will not engage. This could cause an ejection of the vehicle's driver or occupants during even a slight turn. In the event of a collision this would most likely cause the ejection of the vehicle's driver and or occupants. If the door opens while in motion the door could strike another vehicle or pedestrian causing serious injury or death. This door latch/lock should be recalled on all Volvo's of this year and model for the safety of the general public and replaced with an authorized Volvo part that is certified as safe. Again, this was both the front passenger and driver's door latches/locks that failed nearly at the same time. The rear driver's side and passenger door latches/locks have not been evaluated at this time.

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Tl the contact owns a 2013 Volvo S60. The contact stated that the rear driver's side door unlatched independently and opened while driving 50 mph. A passenger was occupying the seat at the time of the failure. The contact was able to move safely out of traffic. The contact stated that the other three door latches also failed. The door ajar indicator illuminated for all the doors. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The dealer was not contacted. The failure mileage was 70,000.

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Right front power window and lock in operable. Left (driver's side) door look switch inoperable. Ambient temperature readout inoperable.

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Right front power window inoperable from either side switch control. Power door locks do not respond to remote. Ambient temprarture readout inoperable. Dealer claimed to have upgrade component software. Position bulb outage error text: replaced right rear position bulb.

Deadlocks on my vehicle will not allow the locks in my vehicle to lock during vehicle operation. This problem is very common, and many Volvo owners experience this issue. It is a safety issue in keeping mine and other families safe from outside influences such as criminals and car jackings.