Table 1 shows one common steering related problems of the 2011 Volvo XC60.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
I was advised by the Volvo service manager that the clamp design resulted in the cutting both of the outer cv boots that was occurring over the years. This is a design error to see a failure like this that can result in a loss of life. Once the boot is cut the grease can catch on fire while driving resulting in an accident and possible loss of life. The fire could of stopped the vehicle while on the road resulting in an accident causing injuries or death.
While driving on a local street the vehicle without warning suddenly shut down, braking the vehicle to a sudden stop and locking the steering wheel in the middle of moving traffic. The vehicle came to a sudden complete stop without driver input narrowly avoiding a collision. Vehicle was unable to start or be moved and had to be placed on a flatbed by the use of a dolly system. If the vehicle had been driving on a highway control would have been lost causing a very serious and most likely fatal accident. Please advise the next step in this procedure as I feel this car is unsafe, in that no warning was provided if a malfunction were to and did occur, why did the car completely shut down, stopping the vehicle immediately and locking the steering wheel. No control was possible due to this situation. As stated previously if the vehicle was driven at highway speeds at the time this would surely have been fatal.
The contact owns a 2011 Volvo Xc60. The contact stated that while parking the vehicle, the steering wheel seized without warning. In addition, the gear shifted from drive to reverse independently and the vehicle then stalled without warning. The vehicle was towed to the dealer but was not repaired. The manufacturer was made aware of the failure. The failure and the current mileage was 15,500.