Table 1 shows one common engine and engine cooling related problems of the 2015 Volvo XC60.
| Problem Category | Number of Problems |
|---|---|
| Engine And Engine Cooling problems |
The vehicle shakes and engine abruptly shuts off even after a new tune up.
My engine always continues to break down even after changing engine twice.
The contact owns a 2015 Volvo Xc60. The contact stated that every three weeks an oil change was performed on the vehicle. The contact stated that low oil level or oil empty messages were displayed. The vehicle was taken to the dealer who confirmed that the vehicle was consuming 15-quarts of engine oil every 6,000 miles driven. The dealer determined that oil was leaking into the pistons. The dealer stated that the pistons and piston rings needed to be replaced. The contact learned of an extended warranty coverage under NHTSA id number: 10234800 (equipment). The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the vehicle was not covered under NHTSA id number: 10234800 (equipment) extended warranty coverage due to the vehicle exceeding the mileage limitations. The approximate failure mileage was 111,000.
Volvo mechanics claim the engine seized due to alternator pulley failure, however, at the time of the event, the engine showed no oil on the dipstick despite having added multiple quarts of oil over the last three months. Volvo has issued an extended warranty letter to customers due to excessive oil consumption, but Volvo failed to provide this letter for this vehicle. I’ve checked Volvo databases for engines matching this extended warranty and confirmed the engine is in fact covered under this extended warranty. Due to Volvo’s failure to communicate this problem, my daughter continued to drive this vehicle until it completely lost power in high speed traffic on I-95 nearly causing an accident and stranding her on the side of the interstate for several hours. Upon arriving at the cite of this incident, I notice there was no low oil warning light illuminated on the dash, so I double checked oil dipstick and added at least two quarts of oil. Unfortunately the engine had already seized at this point and the vehicle was inoperable.
02/15/2025 I received a letter for oil consumption recall that was dated on 02/03/2023. Appointment was made same day I received the letter on 02/15/2023 and appointment couldnt be set sooner then 02/23/2023 which is the date the oil consumption was done at Volvo of bellevue. They changed the oil and sealed it and had me drive it 1000 miles, they said I didn't have an oil consumption problem and I disagreed because I told them I have to put in oil all the time. They said it has exceeded the 8yr or 100k miles of the extended warranty of the vehicle which ever comes first. I argued it had less then 100k miles when I got the letter on 02/15/2023 and the appointment couldnt be set til 02/23/2025 and Volvo of bellevue said not to worry about it and they would take care of the recall. But after they had me pay for the oil change they said it exceeded the 100k miles and 8 yrs age of the vehicle. I argued the letter was sent to me after the vehicle was 8 years old and the avg miles of 12k was over 100k miles and I argued this was a known problem with Volvo but they kept on selling these vehicles knowing these vehicles have oil consumption problems. They refused to fix the car unless I paid them thousands and thousands and thousands of dollars. I trusted what they told me that there was no oil consumption and in less then 7k miles later my engine smoked from their oil change and there was no oil in the vehicle as the engine had consumed all the oil and my car sat in my driveway for 22 months and I replaced many parts and still car wouldn't run. I took it back to bellevue Volvo on 07/23/2025 to see what was wrong with the vehicle and they said the pistons were bent.
Between 1000 -1500 miles oil level low refill 1quart/ 1 liter request come on, had no ideal this Volvo Xc60 consume that much oil, I buy castrol edge high mileage sae 5w-30 for engines over 75k at $12. 98 including tax add, buying once to twice amount add up . .
Excessive oil consumption! safety issue with the speed at which the oil is depleted! I just bought this car two weeks ago and I already have had to add a quart of "synthetic" oil twice!, in one weeks time! this is a safety issue. I have driven less than 500 miles each time the car alerted me to needing a quart of oil. This car was serviced by Volvo of greenville, SC for all of it's maintenance and based on the service records, I felt safe buying this vehicle because Volvo had always serviced it! I was robbed! this engine is a lemon and I need it replaced!!!.
My vehicle is having an oil consumption issue. I recently purchased a vehicle and the document stated that it was a oil change completed. Called the dealership to verify that a oil change was indeed completed. Oil light came on stating that there was no or low oil. Arrive to oil change location and there was no oil reported in vehicle. Oil change completed, and 1600 miles later I have no oil in my vehicle again. I noticed the engine running a little harder than normal, and the car is extremely difficult catching acceleration. I contacted Volvo cars llc, and they suggested I bring my vehicle to a dealership to have it evaluated at a cost.
On 9/8/2021, niello Volvo sacramento service replaced my fuel pressure sensor and fuel line. On 9/15/2021, my engine caught fire and the car was deemed a total loss by insurance company. I drove from my home in plumas lake 95961 to marysville approximately 10 miles away at 9:50 am, at approximately 10:00-10:05 as I was nearing the end of my trip, a trouble light came on that said “engine performance decreased” and the picture of a turtle appeared on my dash screen, shortly after that another light appeared that said “battery not charging”, I parked my car in the save mart parking lot and exited and noticed some smoke coming out of the hood, it was light at first but increased quickly so I called 911 immediately. As I was on the phone with 911, flames began shooting out from under the hood, so I grabbed my fire extinguisher out of the back of my car and tried to put the fire out, but extinguisher was too small, a man from the grocery store brought out a bigger extinguisher, but fire continued to grow, by now the fire dept. Arrived, opened the hood and after about 10 minutes extinguished the fire with a hose. I contacted niello Volvo but they seemed disinterested in getting involved and after a second call to them, the service manager [xxx] hung up on me. I could have been killed! if my elderly husband or mother had been in the car with me, it would have been difficult to get them out! I want to know what caused the fire! faulty electrical system, faulty fuel sensor/fuel line which had just been installed 7 days prior? faulty engine? there are still many 2015 Volvo Xc60’s on the road and I fear for anyone driving one if there is a problem in need of recall. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Pulling up to a traffic light at about two miles per hour, the engine cut out (as it normally does for start/stop). However, when engine cut, all power systems turned off. The screens went black and no buttons were responsive - the ignition button did not restart the car and the hazard lights would not activate. Power locks did not work. Three minutes later, the car screens turned back on and the engine restarted. I do not recall pushing the start button before it did this, so perhaps the button message was "queued" and waiting when power returned. The battery seems to have adequate voltage under load and the terminals are fastened tightly, so I do not believe this to be a battery-related issue.
Since purchased, engine dies, does not respond to throttle. Taken to dealer several times, escalated to Volvo. No codes, no trouble found. On Tuesday vehicle stranded in intersection, no power. My wife desperately pumped the accelerator with no reaction until at last the engine came to life, allowing her to clear the intersection. This was a near miss accident. This is the third near miss. Volvo factory technician declared no failure on the basis of a test drive, and no codes.