Table 1 shows one common other fuel system related problems of the 2015 Volvo XC60.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
02/15/2025 I received a letter for oil consumption recall that was dated on 02/03/2023. Appointment was made same day I received the letter on 02/15/2023 and appointment couldnt be set sooner then 02/23/2023 which is the date the oil consumption was done at Volvo of bellevue. They changed the oil and sealed it and had me drive it 1000 miles, they said I didn't have an oil consumption problem and I disagreed because I told them I have to put in oil all the time. They said it has exceeded the 8yr or 100k miles of the extended warranty of the vehicle which ever comes first. I argued it had less then 100k miles when I got the letter on 02/15/2023 and the appointment couldnt be set til 02/23/2025 and Volvo of bellevue said not to worry about it and they would take care of the recall. But after they had me pay for the oil change they said it exceeded the 100k miles and 8 yrs age of the vehicle. I argued the letter was sent to me after the vehicle was 8 years old and the avg miles of 12k was over 100k miles and I argued this was a known problem with Volvo but they kept on selling these vehicles knowing these vehicles have oil consumption problems. They refused to fix the car unless I paid them thousands and thousands and thousands of dollars. I trusted what they told me that there was no oil consumption and in less then 7k miles later my engine smoked from their oil change and there was no oil in the vehicle as the engine had consumed all the oil and my car sat in my driveway for 22 months and I replaced many parts and still car wouldn't run. I took it back to bellevue Volvo on 07/23/2025 to see what was wrong with the vehicle and they said the pistons were bent.
In approximately 2016 we noticed a strong smell of gasoline around our new car. There was a puddle of gasoline under the car in our garage. We had the car towed to the Volvo dealership and they replaced some fuel-line components under the hood. Two days ago we started to notice a strong smell of gasoline in the passenger compartment of the vehicle. I lifted the hood and and removed the engine cover. I noticed the fuel sensor on top of the engine had fuel on it. I went to the Volvo dealer and they would not sell me a new sensor, they no longer sold just the sensor. Now, you have to buy an improved sensor and fuel line combination kit. I had the car towed to a shop as it was not safe to drive with leaking fuel. It would seem to me if Volvo was having issues with the fuel sensor that required them to quit selling the original part and re-engineer the replacement part with a new hose that Volvo is aware of a problem. This is the second gasoline leak that we have had on this vehicle related to these fuel lines and sensors.
On 9/8/2021, niello Volvo sacramento service replaced my fuel pressure sensor and fuel line. On 9/15/2021, my engine caught fire and the car was deemed a total loss by insurance company. I drove from my home in plumas lake 95961 to marysville approximately 10 miles away at 9:50 am, at approximately 10:00-10:05 as I was nearing the end of my trip, a trouble light came on that said “engine performance decreased” and the picture of a turtle appeared on my dash screen, shortly after that another light appeared that said “battery not charging”, I parked my car in the save mart parking lot and exited and noticed some smoke coming out of the hood, it was light at first but increased quickly so I called 911 immediately. As I was on the phone with 911, flames began shooting out from under the hood, so I grabbed my fire extinguisher out of the back of my car and tried to put the fire out, but extinguisher was too small, a man from the grocery store brought out a bigger extinguisher, but fire continued to grow, by now the fire dept. Arrived, opened the hood and after about 10 minutes extinguished the fire with a hose. I contacted niello Volvo but they seemed disinterested in getting involved and after a second call to them, the service manager [xxx] hung up on me. I could have been killed! if my elderly husband or mother had been in the car with me, it would have been difficult to get them out! I want to know what caused the fire! faulty electrical system, faulty fuel sensor/fuel line which had just been installed 7 days prior? faulty engine? there are still many 2015 Volvo Xc60’s on the road and I fear for anyone driving one if there is a problem in need of recall. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Since purchased, engine dies, does not respond to throttle. Taken to dealer several times, escalated to Volvo. No codes, no trouble found. On Tuesday vehicle stranded in intersection, no power. My wife desperately pumped the accelerator with no reaction until at last the engine came to life, allowing her to clear the intersection. This was a near miss accident. This is the third near miss. Volvo factory technician declared no failure on the basis of a test drive, and no codes.