Wiper problems of the 2022 Volvo XC60

2022 Volvo Xc60 t8 recharge VIN: yv4br0dm0n1987807 mileage at time of complaint: ~38,400 purchased: November 2023 (certified preowned) description of problem: the vehicle's infotainment system and backup camera have experienced repeated failures since the time of purchase. The backup camera intermittently fails to display an image when the vehicle is placed in reverse, leaving the driver without rear visibility. The infotainment system freezes, goes black, or becomes unresponsive without warning. These failures affect the federally mandated rearview camera display required under fmvss 111. The vehicle has been brought to authorized Volvo retailers (jim fisher Volvo, portland, or and germain Volvo north hills, wexford, PA) more than eight times for in-person service for this concern. The same issues have also been troubleshot remotely by phone or text on approximately ten additional occasions. Software updates, system resets, and other attempted repairs have not permanently resolved the problem. On one occasion, the backup camera failed to display while reversing, which contributed to minor rear bumper damage. The driver was relying on the camera display as designed and federally required, and the system did not perform. I am aware that NHTSA recall 25v282 (Volvo r10320) was issued in April 2025 for this defect across 413,000+ vehicles including the 2022 Xc60. Despite the recall, the underlying infotainment and camera reliability issues in my vehicle have not been resolved. A second recall (25v392) was issued after the initial software fix caused braking concerns in some vehicles. No injuries have occurred. No crashes have occurred beyond the minor bumper contact described above. Volvo customer care case #xxx was opened and a goodwill assistance request was denied.

Manufacturer recall numberr10320 NHTSA recall number25v282 the recall for "camera is temporarily not available" was preformed at dealer on Monday 7/14/2025 today the same message appear on the display screen when I went to backup in a parking lot. Software version shows it as unto date in settings 3. 7. ##.

Volvo rushed the 2022 model year Xc60 with the new google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the hvac was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.