Blind Spot Detection problems of the 2023 Volvo XC60

Loss of all audible components after start up (infotainment system has android auto 5. 1. 17 system installed); no turn signal sound, no back up or lane departure audible alert. This is dangerous because the system can fail to confirm whether the turn signal is on or whether there is hazardous condition outside. Had to perform a complete system reboot to resolve the issue. The reboot is hazardous during driving condition as it is a distraction to the driver. This is issue has been happening on a persistent basis since the latest software update, the system needs to be rebooted two to three times a week, sometimes during driving.

All safety audio drops out - turning signal, rear camera sensors, all safety sensor audio completely shuts off. The only way I've been able to correct is by restarting the infotainment system, which sometimes has to be done multiple times. This is a huge safety concern for my family, as my wife often has to drive our child with no functioning car sensors. This audio drop-out happens at least once per week. Sometimes more.

Manufacturer: Volvo car USA llc | initial failure mileage: 15,000 defect description: the google built-in infotainment control unit (icu) and audio control module (acm) are repeatedly crashing/malfunctioning while driving. This system failure is a safety hazard because it simultaneously disables critical features: * safety system failure: the rear cross traffic alert (rcta) is disabled, creating a high risk of collision when reversing. * loss of auditory warnings: all essential auditory cues, including the turn signal click and parking sensor sounds, are lost as the speakers go silent. * distraction: the screen goes black/unresponsive, requiring a dangerous manual reboot while driving. Repair history: the defect has been confirmed and documented by an authorized Volvo dealer (o'steen Volvo) on two prior warranty attempts (6/18/24 & 12/19/24) but remains uncorrected. The dealer has admitted they have "no way to fix this" permanently. Corporate (Volvo customer care) has been notified. This is a recurring, safety-critical manufacturing defect. Most recent issue was 10/25/205.