Other Fuel System Problems of Volvo XC60

Driving as normal through a major intersection and the car began to jerk and stutter when trying to accelerate. There was no warning or symptom prior to this issue, but upon it happening, the turtle warning light appeared and had the display had an engine system message saying "reduced performance". I was able to pull over. Then turned the car off and back on, which then allowed me to pull in to the nearest parking lot. The warning light remained on. The car was towed to the nearest Volvo dealership. They confirmed the issue was a failure of the fuel pump. They replaced the fuel pump. Luckily I had passed the intersection and the cars around me were still accelerating from a lower speed, so this did not cause an accident.

See all problems of the 2021 Volvo XC60 🔎.

Three incidents have occurred in three months. Unintended acceleration incident #1. While turning right after a full stop on an uphill incline, the vehicle accelerated so quickly that the steering wheel couldn't be return to the neutral position before hitting a roadside signpost approximately 25 ft away. The impact was severe enough to cause the right front headlight to be broken, the right front wheel well liner to be ripped out, the right a-pillar to be dented, and the right mirror to be ripped off. No physical injuries occurred. Unintended acceleration incident #2, six weeks later. While on the same incline as incident #1, after removing my foot from the accelerator, the vehicle continued to accelerate, even during braking. Total time was approximately 2 sec. There was no damage to the vehicle, and no physical injury. I checked, and the floor mat was locked in place. Both incidents were reported to Volvo, and permission was given to extract data from the vehicle. The data was extracted at a Volvo service center. Unexpected acceleration incident #3 (after data extraction, before Volvo report). While turning right and into a parking space in front of a sidewalk and coming to a stop on an uphill incline, the vehicle quickly moved forward approximately 2 ft after my foot was removed from the brake. I was able to brake again to regain control and put the car in park. Unexpected acceleration incident #4 (after data extraction, before Volvo report). While traveling on an uphill incline, after removing my foot from the accelerator, the engine remained at a high enough rpm to sustain forward motion. Even after full-stop braking, the vehicle would move forward on its own, on an uphill incline, without depressing the accelerator. After incident #4, Volvo reported that they concluded that the vehicle was operating as designed at the time of their inspection and during a test drive, that no fault codes were found, and that no unintended acceleration was observed.

See all problems of the 2019 Volvo XC60 🔎.

I was backing into my garage in reverse gear when there was a sudden power surge and the car accelerated rapidly backwards (without me pushing the gas pedal), which led to a crash that caused substantial damage to the car. The car was out of my control, with it accelerating without reason, so something failed on the car. I do not know what component failed, only that there was a sudden and rapid acceleration in reverse. There are no warning lights and the car was taken for an estimate and damages exceed $10,000.

See all problems of the 2024 Volvo XC60 🔎.

Feb. 1, 2024: a short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ice roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the eeprom per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ice over about 2mi, pulled into a parking space, foot on the brake pedal, ice surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ice engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in eeprom of forward crash avoidance or ice issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.

See all problems of the 2022 Volvo XC60 🔎.

Now on two occasions found car completely without power after sitting unused for 2 or 3 days. On both occasions car plugged into level 2 charger overnight (this is a plug in hybrid model). Required jump start after having to use emergency key to get inside. After jumpstart, received numerous propulsion system errors as well as on first incident, errors saying sos communication system disabled. Dealer replaced tcam battery with fresh one stating that computer tries to do updates and drains battery, and dealer lot has occasional dead cars with similar issue. On second incident, car moved into “turtle” limp home mode with critical 12v charging messages. In both instances, car was in a conditioned garage around 48 degrees. Hybrid battery was 100% charged in both cases. Concerned there is a batter drain due to tcam or main software systems. This is more than inconvenience - this could be a real danger to have a car that may not start reliably after sitting for 48 hours, such as an airport or other setting where getting help is difficult. Limp home mode is driving hazard. There are multiple instances of this on Volvo websites that seems to impact multiple t8 models with a plug in hybrid power train and google aaos infotainment/car system architecture. Please help!.

See all problems of the 2023 Volvo XC60 🔎.

While driving, lost power very suddenly. A turtle comes across the dash. My vehicle wouldn’t start for roughly 20 minutes. After the 20 minutes, it starts up, but the check engine light is on. Nervous that my car isn’t safe to drive, I contact corporate Volvo, since there is no information in the manual for what this means- they told me to contact my local. So I call them and they state it’s safe to drive and they could get me into the schedule 3 weeks out…. Then, I get to my appointment and they then tell me my brakes and rotators are completely shot at 42,000 miles.

02/15/2025 I received a letter for oil consumption recall that was dated on 02/03/2023. Appointment was made same day I received the letter on 02/15/2023 and appointment couldnt be set sooner then 02/23/2023 which is the date the oil consumption was done at Volvo of bellevue. They changed the oil and sealed it and had me drive it 1000 miles, they said I didn't have an oil consumption problem and I disagreed because I told them I have to put in oil all the time. They said it has exceeded the 8yr or 100k miles of the extended warranty of the vehicle which ever comes first. I argued it had less then 100k miles when I got the letter on 02/15/2023 and the appointment couldnt be set til 02/23/2025 and Volvo of bellevue said not to worry about it and they would take care of the recall. But after they had me pay for the oil change they said it exceeded the 100k miles and 8 yrs age of the vehicle. I argued the letter was sent to me after the vehicle was 8 years old and the avg miles of 12k was over 100k miles and I argued this was a known problem with Volvo but they kept on selling these vehicles knowing these vehicles have oil consumption problems. They refused to fix the car unless I paid them thousands and thousands and thousands of dollars. I trusted what they told me that there was no oil consumption and in less then 7k miles later my engine smoked from their oil change and there was no oil in the vehicle as the engine had consumed all the oil and my car sat in my driveway for 22 months and I replaced many parts and still car wouldn't run. I took it back to bellevue Volvo on 07/23/2025 to see what was wrong with the vehicle and they said the pistons were bent.

See all problems of the 2015 Volvo XC60 🔎.

I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. On a busy street . The car was hesitating badly and also said something about the propulsion? Volvo ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "slow down, the vehicle will reduce speed. Propulsion system failure", followed by ,"propulsion system service required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.

While switching lanes the vehicle became unresponsive to throttle input, momentarily leaving me floundering in the new lane unable to accelerate, with cars quickly approaching. This was then followed by a jolt of power after pumping the gas pedal and then normal acceleration behavior. There were no dashboard warnings or sounds to indicate any driver assistance systems were activated. This has occurred once before (at ~1000 miles) but has not been inspected by the dealer. In both cases the incidents were preceded by slowing down for traffic before switching lanes.

I have a 1 month old 2023 Xc60 t8 phev recharge extended range with 1250 miles on it. I was driving without any issues for the past 1 months. I got a turtle icon with the check engine light on constant when I started driving today. The car had pulled back while driving and there was substantial diminished power, and could be dangerous in the wrong circumstances. I called Volvo and they explained not to drive the car and towed the car to the nearby Volvo dealership. Waiting on diagnosis 2 days now. I've now noticed other vehicles of the same type are having the same issues. This does not seem to be normal for a cars operation to have random diminished power. . Read more...

Four times in the last five days as I was braking for a red light or braking as I entered a drive thru, the engine surged and revved to between 3000 rpm and 4000 rpm. I had to use all my power to brake the car and I then put it into neutral, or shut off the car. Within a few seconds or upon restarting the rpms were back to normal. I did not push on the accelerator by mistake. The car only has 300 miles so I took it to the dealer. The engine had no codes and they had me drive around with the service manager but all was fine. On my way home the same surging, increased engine revs happened again. Luckily I’d read a lot about “unintended acceleration “ so I knew enough to just brake firmly and place the transmission in neutral.

The headlights malfunctioned two weeks after I purchased the vehicle. The center control panel electronics that controls heating and cooling, the phone, etc failed suddenly and without warning while I was on the highway. There have been multiple problems with this vehicle since I purchased it on September 19. It has been in the shop for about 15 days. A propulsion system warning appeared without warning while I was driving the car. The battery drained for unknown reasons while plugged in to charge. This is not a safe car. It is controlled by an electronics system and software that are not reliable, leaving me at risk of being in an accident or stranded somewhere. I have read that some of these vehicles go into "turtle mode" and won't go over about 5mph after the propulsion system warning has appeared. I do not want to be driving this on a highway and lose all acceleration. I do not want to stop at a rest stop at night and have my car not start. There is clearly something quite wrong with the operating software and electronics that this vehicle depends upon. It is quite apparent that Volvo's nascent software development team has adopted the "move fast and break things" philosophy espoused by many software companies. The key distinction here is that when my computer software crashes, I am sitting at my desk chair. With an automobile, the crash could very well happen at 65 mph or with me stuck in some remote location. The idea that Volvo would roll out a product so miserably deficient of basic capabilities is mendacious.

I was driving on a highway over 55 mph when the power limitation indicator symbol, the red warning symbol and the emission control system flashed on which immediately limited my maximum speed to 45 mph. This instant deceleration in high-speed traffic almost caused the car behind me to rear-end my car. I put on my flashers and exited the highway ASAP. The error light stayed on until the car's electric battery had been drained and the gasoline engine was being used 100%. Two weeks later the power limitation indicator symbol flashed on again but this time I was on local roads traveling at 35 mph thus the car did not decelerate. Again, after draining the car's electric battery the indicator symbol went away. What component or system failed or malfunctioned, and is it available for inspection upon request? propulsion system and yes how was your safety or the safety of others put at risk? the instant deceleration of the vehicle in fast moving traffic was a potential accident situation. Has the problem been reproduced or confirmed by a dealer or independent service center? the dealer cannot replicate the error message nor knows how to fix it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, the propulsion system service required warning symbol and message.

On June 30, 2022 our Volvo Xc60 was driven at high speed on I-80 in western ne at dusk in heavy truck traffic before a holiday weekend. With semi’s on 3 sides, and no warning, the vehicle lost complete power. Driver fought the rapidly slowing car out of the left lane and limped onto right shoulder dodging semi’s. Scary. Only a turtle ?? icon appeared on the dash. Online owner’s manual was not avail. There was no response to pressing on call or sos buttons. Using a phone, the Volvo website said the turtle meant “reduced engine performance” told us nothing new. Stuck in nowhere land without any help, turned the engine off, waited 10 min. Restarted the engine which then appeared in normal op. Turtle had disappeared. Cautiously eased back onto I-80. 20 minutes later, now in wy, the power failed again. This time a yellow engine icon showed on the dash. Using hazard flashers, driver again moved to right shoulder and turned off the car. Again no response from call buttons. A call to dealership in IL said it was closed and the dealer showroom in CO said to drop off the vehicle that night. Restarted and tried again in the dark. Near cheyenne, Volvo lost power 3rd time. An engine outline icon appeared. No help…made it to ft collins. We flew back home leaving a disabled Volvo at ft collins dealer whose service rep said the “car was unsafe“ and not having a definitive cause after they ran diagnostics, asked if we wanted to “file a case with the company”, and ordered a replacement fuel pump in hope it solves the problem. We immediately asked the case be filed and again 3 days later. By soliciting help from an IL Volvo dealership owner, we learn the case was not filed (never happened), and only maybe? the fuel pump is bad. We are now 11 days without a car which will need to be transported somehow back to us. Meanwhile we are 970 miles away, doubting this car’s safe operation, and without confidence in the quality of technical service at fort collins dealer.

In approximately 2016 we noticed a strong smell of gasoline around our new car. There was a puddle of gasoline under the car in our garage. We had the car towed to the Volvo dealership and they replaced some fuel-line components under the hood. Two days ago we started to notice a strong smell of gasoline in the passenger compartment of the vehicle. I lifted the hood and and removed the engine cover. I noticed the fuel sensor on top of the engine had fuel on it. I went to the Volvo dealer and they would not sell me a new sensor, they no longer sold just the sensor. Now, you have to buy an improved sensor and fuel line combination kit. I had the car towed to a shop as it was not safe to drive with leaking fuel. It would seem to me if Volvo was having issues with the fuel sensor that required them to quit selling the original part and re-engineer the replacement part with a new hose that Volvo is aware of a problem. This is the second gasoline leak that we have had on this vehicle related to these fuel lines and sensors.

I will followup once I have a report from a mechanic. My car stalled while driving in heavy traffic; a pedestrian ran in front of me and I braked. I didn't hit anything or anyone, not even a pothole. My car stalled and all the dashlights went off. I put the car in park and tried to restart, but it would not start. My emergency lights wouldn't work and because I was on a busy thoroughfare in DC, my daughter and I were nearly rear ended by a bus. Even after we got out of the car, we watched other cars nearly hit it because it couldn't be pulled over and the emergency flashers wouldn't turn on. The mechanic said that the battery was fine. I had a regularly serviced oil change 2k miles ago, and everything was fine. The mechanic will replace the starter since the car will no longer start, but said that a bad starter would not cause the car to just die in heavy traffic. I called Volvo to report the issue, but they said they wouldn't take safety reports unless it was towed to a Volvo dealer. Of course, my car stalled out far away from a Volvo dealer, and roadside assistance only tows to the nearest mechanic.

See all problems of the 2017 Volvo XC60 🔎.

The fuel pump regulator failed causing the fuel pump to fail way to early (car has less than 60k miles). In addition, the floats in the fuel tank itself stick making the fuel gauge unreliable. We have had to replace the fuel pump regulator, fuel pump and also have an unreliable gas gauge now unfortunately. The car failed while we were driving through the canyon in southern CA which was terrifying and very dangerous. We are fortunate we were able to steer off the road and get out of the way.

On 9/8/2021, niello Volvo sacramento service replaced my fuel pressure sensor and fuel line. On 9/15/2021, my engine caught fire and the car was deemed a total loss by insurance company. I drove from my home in plumas lake 95961 to marysville approximately 10 miles away at 9:50 am, at approximately 10:00-10:05 as I was nearing the end of my trip, a trouble light came on that said “engine performance decreased” and the picture of a turtle appeared on my dash screen, shortly after that another light appeared that said “battery not charging”, I parked my car in the save mart parking lot and exited and noticed some smoke coming out of the hood, it was light at first but increased quickly so I called 911 immediately. As I was on the phone with 911, flames began shooting out from under the hood, so I grabbed my fire extinguisher out of the back of my car and tried to put the fire out, but extinguisher was too small, a man from the grocery store brought out a bigger extinguisher, but fire continued to grow, by now the fire dept. Arrived, opened the hood and after about 10 minutes extinguished the fire with a hose. I contacted niello Volvo but they seemed disinterested in getting involved and after a second call to them, the service manager [xxx] hung up on me. I could have been killed! if my elderly husband or mother had been in the car with me, it would have been difficult to get them out! I want to know what caused the fire! faulty electrical system, faulty fuel sensor/fuel line which had just been installed 7 days prior? faulty engine? there are still many 2015 Volvo Xc60’s on the road and I fear for anyone driving one if there is a problem in need of recall. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Rotor seems to have worn out much quicker than expected. When I break, I can feel certain vibration / bumps. When breaking while going down on a hill, front break also has made screeching noise. Steering feels stiff at times. Generally, I have always been topping up gas more than the advertised mileage performance / epa.

The gas gauge no longer reports accurate level of fuel in tank. Thousands of people have reported this issue, yet no recall exists, though this endangers lives - especially in the deserts of the southwest. Volvo service quotes are aways ripoffs, quoting $3000 minimum.

See all problems of the 2013 Volvo XC60 🔎.

The vehicle does not report the fuel level accurately. Over the past 6 months the vehicle has run out of gas 3 times, all when there were two bars of fuel on the gauge, and the remaining mileage has been between 80-90 miles. There clearly seems to be a problem. The second time the vehicle was towed to a Volvo dealer and they said the vehicle was working fine. I'll take it back again and maybe they will fix it this time. The last time it ran out was yesterday on an off-ramp of an interstate highway at 10:00 pm. It was dark because there were no street lights and there was no shoulder to pull the car onto. There were numerous close call with vehicle not seeing the stopped vehicle until the last second. My two kids and I were left stranded in a very dangerous situation.

Since purchased, engine dies, does not respond to throttle. Taken to dealer several times, escalated to Volvo. No codes, no trouble found. On Tuesday vehicle stranded in intersection, no power. My wife desperately pumped the accelerator with no reaction until at last the engine came to life, allowing her to clear the intersection. This was a near miss accident. This is the third near miss. Volvo factory technician declared no failure on the basis of a test drive, and no codes.

While driving my 2014 Volvo Xc60, I stopped at a red light and started to feel a vibration in the car. When the light turned green, I pressed on the accelerator and a warning came up that I needed to either slow down or down shift. I began to move to the right lane and then my car stopped. After receiving a tow to the dealer, I was told that it was a software problem that caused my car to not display an accurate amount of fuel and I was out of gas. They upgraded my software and it fixed the problem, but it was not a mandatory upgrade and was not made aware of it until the problem.

See all problems of the 2014 Volvo XC60 🔎.

Vehicle was coasting into parking spot and experienced sudden unintended acceleration, hit wall. Neither gas nor brake pedal was depressed at this point and floor mats were clear of pedals.

See all problems of the 2011 Volvo XC60 🔎.