Software Problems of Volvo XC70

Submitting complaint based on 2008 Volvo Xc70 recall #184/srs software upgrade 2008 Xc70. Volvo corp & local Volvo dealerships are unable to confirm the specific VIN, mileage, date completed, & place of servicing of recall #184 on my Volvo; specific VIN completion details of recall are necessary for insurance coverage to drive vehicle per my insurance company. Was told to not drive vehicle on 01/28/12 & 01/30/12 by insurance company until specific details are provided & submitted in writing from us to insurance company as noted above to my vehicle. Srs airbag warning lights appear upon starting car at random times, turn off, or appear for no reason at all; was told problem was due to disconnecting & cleaning battery on 01/03/12, specifically NHTSA/odi safety complaint id #10442559. Dealer ran $130. 00 diagnostic check for codes (to be reimbursed upon completing repair from dealership as noted on dealership invoice of estimated repairs from 01/03/12) on 01/05/12 & codes determined it was related to unhooking battery cables to clean as per complaint #10442559. Paid for repairs on 01/05/12, was refused by dealership $130. 00 diagnostic check fee reimbursement, even though it's documented on estimate invoice that diagnostic fee would be reimbursed from 01/03/12. Dealer stated srs airbags lights would not appear again as of 01/05/12. As of 01/27/12 the last time vehicle was driven per insurance company to not drive, srs airbag codes appear randomly & intermittently. Volvo corp & local Volvo dealerships are refusing to do recall #184 as they say it has "been completed" although there are no specifics to VIN# relationship, mileage, date complete, & place completed; all other recalls & warranty repairs on all documents (with exception to recall #184) have specific VIN number, mileage, date complete, & place completed documented. This complaint is similar to odi id #10211353.

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Complaint centers on a 2004 Volvo Xc70. After a minimal amount of online research, I find that there are many owners with similar problems. Recently, after driving vehicle past initial "warm-up" stage an electronic anamoly occurs at random intervals, at speeds ranging from 1 - 65 mph. The anamoly always involves a sudden "jolt" as if the transmission slipped, and is also characterized by various other electronic occurrences. These can include "left rear door open" light, all interior lights illuminating, driver's seat heater turning on, "srs airbag" urgent message, "brake failure" notification, and loss of all dashboard instrumentation including lights and turn signals. Any one of these occurrences are an immediate attention-grabber while behind the wheel and create a situation detrimental to safe vehicle operation. This particular vehicle is now at an authorized Volvo dealer for the second time (had to be towed the first time) for the same problem. Dealership performed software update first visit which did not fix problem. Now dealership thinks it may be central electronics module, a $1000+ fix, which may or may not correct the problem.

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The events leading up to the failure of my vehicle (which has occurred 4 times in the last 9 months) are described in this Volvo recall. However, my Xc70 is a 2004 but is having this identical issue. (a software glitch is responsible for 11,993 Volvo models being recalled by the national highway traffic safety administration (NHTSA). The campaign includes model year 2008-2010 s80 models, 2010 s60 models, 2009-2010 Xc70 models, and the 2010 xc60, all running faulty software in their central electronic modules (cem). According to NHTSA, the signal from the cem may fail to reach the fuel pump electronic module (pem), inhibiting the fuel from reaching the engine even as the vehicle's throttle is depressed. Normally, this would just result in an engine that fails to start. However, residual pressure in the system may allow the vehicles in question to drive a short distance before the engine quits. . . And if the vehicle stalls in certain conditions, a crash could occur. ) I took my car to the local dealership and was told to replace the cem at a cost of $1200. 00 and that they wanted me to know that they were not even sure this would fix my problem.

The contact owns a 2009 Volvo Xc70. The contact discovered that NHTSA campaign id number 09v343000, electrical system, software recall is related to his year, make and model vehicle. He was displeased to know that his VIN was excluded from the recall. The contact had concerns of the safety risk involved. There are no failures at this time. The current mileage was 999.

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