general problems of the 2020 Volvo XC90

This is my daughters vehicle. She was driving home from work with my [xxx] and [xxx] grandchildren in the car. The car suddenly wouldn't drive at a safe speed and was chugging along. She almost got into an accident because she couldn't go faster than about 12 mph. She as finally able to pull over in a safe location and called aaa. My son in law met her and picked her and the children up. The vehicle was towed to Volvo in buffalo NY. The diagnosis was a known leak in the sunroof that causes the drains to become blocked. Water then runs down and burned out the ecr module that is located beneath the drivers side foot well. Volvo is aware of the problem and is currently checking all vehicles for the blocked drains. They were given a 5000. 00 estimate for repairs. Today Volvo refused to repair it at their expense. There should be a full recall on this issue. I am a fire/explosion investigator who has investigated numerous car fires related to control modules catching fire. This could have caused a fire and trapped my grandchildren in the rear seat. The dealership reported 2 other vehicles in for the same issue. Please review and respond to me- [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it.

The instrument cluster display on my 2020 Volvo Xc90 went completely out while driving my vehicle. This was a single point of failure and safety issue as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo corporate, who has been non-responsive to the overall safety concern. Based on research Ford motor company (part 573 safety recall report 23v-506) faced a recall for their escapes because of a similar safety issue.