Equipment Related Problems of the 2021 Volvo XC90

Table 1 shows one common equipment related problems of the 2021 Volvo XC90.

Table 1. Equipment related problems of Volvo XC90

Problem Category Number of Problems
Equipment problems
5

Equipment problem #1

Our rear backup camera is no longer working. I see that other years have been recalled for the same issue, but our 2021 Xc90 is not covered under the recall. It seems to be the same issue.

Equipment problem #2

The aluminum trim on the center console of my 2022 Volvo Xc90 has started peeling. The exposed edges are sharp and cut my fingers whenever I move my hands near the console. This issue is very common among this model and presents a serious safety hazard during normal vehicle use.

Equipment problem #3

The vehicle’s start/stop system began displaying warning messages and malfunctioning prior to the expiration of the factory warranty. The issue first appeared before 50,000 miles and reappeared at 49,997 miles, when a warning was displayed on the dashboard. The vehicle was taken to an authorized dealer for inspection. A diagnostic review confirmed the need to replace the start/stop auxiliary battery and repair the park assist system. A diagnostic fee was charged, and both system failures were documented. The start/stop system’s failure raises a potential safety concern because the vehicle may not reliably restart after automatically stopping at intersections or in traffic. This could lead to dangerous situations if the vehicle stalls unexpectedly or fails to re-engage power at a critical moment. Although the issue has not caused a crash or injury, it introduces unpredictable behavior that could compromise safe operation. The park assist system also failed, triggering system warnings and disabling parking assistance features. If a driver is relying on these systems during low-speed maneuvers, a sudden or silent failure may increase the risk of collision with objects, pedestrians, or other vehicles. The dealership confirmed the problem through inspection and diagnostic testing. The manufacturer was contacted and declined to cover the repairs under warranty, despite the vehicle being within the mileage limit when the issue was first documented and presented for service.

Equipment problem #4

I plugged my usb to usb-c charging cable into my iphone 20 seconds after starting the vehicle. I proceeded to exit my driveway when the infotainment screen went completely blank and the same thing to the driver's display 10 seconds later. I drove to the end of my street to a stop light where the car completely shut off and automatically restarted within a few seconds. I was traveling with my wife and [xxx] daughter. I have yet to reproduce the problem but have an appointment scheduled with the dealership later this week. Zero warnings or messages were present before, during or after the incident. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Equipment problem #5

The infotainment system has locked up and has shut completely off while driving. When it shuts down (screen goes black) or glitches, the car actually loses power. Luckily it powered right back on but it was scary and could happen again and be much worse. The screen/ infotainment system has had this issue for awhile. We’ve even told Volvo of tulsa about it when it was in for service but they said they couldn’t do anything about it because they couldn’t reproduce the issue. We have also had the brakes and rotors replaced twice at the dealership because they seem to be lemons or faulty. We are currently dealing with vibration once again (conveniently now the warranty is out).


Equipment related problems in other Volvo XC90 model year vehicles:



XC90 Service Bulletins
XC90 Safety Recalls
XC90 Defect Investigations