Warnings problems of the 2023 Volvo XC90

The vehicle is subject to NHTSA recall 25v-282 for a rearview camera failure that increases the risk of a crash. First repair attempt (August 15, 2025): a Volvo dealership performed the prescribed software update but failed to fix the safety defect. The vehicle was returned to me in the same unsafe condition. Second repair attempt (August 20, 2025): the dealership identified the root cause as a failed front parking sensor. They refused to cover the repair, classifying it as "physical damage" despite providing no evidence of an external impact. Manufacturer refusal (August 22, 2025): Volvo car USA formally denied my request to have the safety recall completed, improperly claiming the issue was due to "outside influence. " they have refused to honor the recall and their new vehicle warranty. The manufacturer and its dealer have failed to remedy this acknowledged safety defect, leaving me with an unsafe vehicle. The dealership returned the vehicle to my home against my wishes while I was at work.

Multiple times when driving the car, all sounds that the car makes will simply stop working. This includes things like the safety features and warning sounds, the turn signals, the radio, any map directions, etc. We have researched online for a solution and found others with similar problems, and we have reported the issue to the dealer on 3 different occasions - they took it into service and told us they did updates to the software, but none of their changes have prevented this from happening again. It is random. Other times, the screens will simply lock up, but the audio still works. Eventually, the system will reset. Sometimes all it takes is turning the car off and back on again, other times we've had to leave it to sit overnight before it is working again. This is clearly a safety issue and also a ridiculous thing to have happen to a car that costs over $70,000.