Steering Column problems of the 2008 Ford Escape - part 1

The contact owns a 2008 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the steering fault message displayed before the steering wheel became difficult to turn in either direction, making the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the steering column bolts were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number 14v284000 (steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 128,000.

Steering wheel turns automaticlly to the right when staring vehicle. I took the vehicle to horne Ford of nogales they followed service procedure as per workshop manual found and determined electric steering column (failed) they recommended repairs: electric steering column assembly. I have a repair estimate a cost of 2,827. 00.

My power steering went out. I was lucky not to have an accident. I have been told there have been recalls on the torque senser in the steering column, on the Ford Escapes. The mechanic was able to reset it. I drive in fear of it happening again. He said it would likely happen again. My VIN does not show on the recall.

~tl the contact owns a 2008 Ford Escape. When the vehicle was started, the power steering assist warning indicator illuminated and the vehicle was difficult to maneuver. The vehicle was taken to an independent mechanic where it was diagnosed that the entire steering column needed to be replaced. The vehicle was repaired, but the failure persisted. Several Ford dealers were contacted by telephone and the contact was informed that the vehicle was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.

Tl-the contact owns a 2008 Ford Escape. The contact stated that the vehicle's steering column would lock up while driving on the road . The contact was able to pull to the side of the road and restart the vehicle for the steering to work. An independent mechanic confirmed that the steering column had to be replaced. No dealer was contacted and the manufacturer stated that there was no recall and referred to the contact ot call NHTSA. The failure mileage was 170,000. Tf.

The contact owns a 2008 Ford Escape. While driving approximately 35 mph, the steering lost power and the power steering assist indicator illuminated. The contact also stated that the steering column made a lot of noise. The dealer was not contacted. The manufacturer was made aware of the failure and stated that the vehicle was previously repaired per NHTSA campaign number: 14v284000 (steering). The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.

Tl-the contact owns a 2008 Ford Escape. While driving at 20 mph, the contact stated that their power steering went bad. The contact almost ran into the curb as they applied extra strength when turning. No warning lights illuminated. The vehicle was taken to a local mechanic. The vehicle was diagnosed and the test read that steering shaft torque sensor. A new steering column was needed. The vehicle was not repaired. The manufacturer was contacted and the told the contact to call NHTSA and file a complaint. The failure mileage was 89,540. Jw.

Steering wheel started making a clunk noise sometimes when turning. Driving yesterday the steering got very stiff. Parked the steering would be hard. There was a recall #14s05 may 29 2014. When I called Ford they said my car is not on recall list. Same problem eps -electric power steering assist,torque sensor in steering column or updated software needed. It's very hard to turn the wheel when driving. It should be on recall list . It's a safety hazard.

Tl the contact owns a 2008 Ford Escape. The vehicle was taken to genesee valley Ford (1675 interstate drive, avon, NY 14414, 833-755-3455) to be repaired per NHTSA campaign number: 14v284000 (steering). Afterwards, while driving at low speeds, the steering wheel was difficult to turn. There were no warning indicators illuminated. The vehicle was towed to cortese Ford (2500 west henrietta road, rochester, NY, 585-277-3280) where it was diagnosed that the steering column needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and stated that the contact would be responsible for the repair cost. The failure mileage was 149,000.

My daughter started to drive her car when the steering quit working. I drove it home without the power assist. It was hard to turn. Now I need a new steering column. This failed without warning and had no codes able to read on a code reader. Had to take dealer to use a Ford computer to read what is going on.

Tl- the contact owns a 2008 Ford Escape. The contact stated that while driving 10 mph out of a parking lot the steering wheel became difficult to turn. No lights illuminated. The vehicle was taken to a dealer crown Ford inc 420 merrick rd, lynbrook, NY 11563 516-599-0600 where it was diagnosed that the (steering column) have to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 48,000. Ck.

Vibrating steering column while still and driving and dashboard alert stating "power steering assist fault" had a recall repair repair #14s05: electric power steering by bob moore Ford on July 30, 2014. They performed an electronic update and now my power steering and steering column are having further issues. Ford will not honor an additional recall repair.

The contact owns a 2008 Ford Escape. While driving 30 mph, the steering wheel shook without warning. The contact stated that the failure stopped automatically and the contact was able to drive the vehicle home safely. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column needed to be repaired. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The contact referenced NHTSA campaign number: 14v284000 (steering) as a possible cause of the failure. The failure mileage was 115,374.

The steering wheel just started shaking while in park and while driving down the highway. Was told it's my sensor in the steering column if and that Ford had to fix it because it has to be reprogrammed.

Tl the contact owns a 2008 Ford Escape. While driving over 45 mph, the vehicle veered to the right and the steering wheel shook violently. The vehicle was taken to varsity Lincoln (49251 grand river Ave, novi, mi 48376) where it was diagnosed that the steering column failed. The vehicle was not repaired. The manufacturer was notified and informed the contact that the vehicle had been previously serviced per NHTSA campaign number: 14v284000 (steering); therefore, the contact would have to pay for the repair. The failure mileage was 153,000.

My steering column began to vibrate while at a stop light. Next I got the "power steering assist fault" code right before pulling into my driveway. The next morning I had no power steering in my vehicle. I had the recall done (14s05) in January of 2015. When I contacted the Ford dealership where I had the recall work done, I was told that there was a software update that had been performed, but no further work will be covered under the recall.

Steering power assist is shorting out, I had it tested at a dealership and confirms it , only fix is to replace steering column, doing research this is common malfunction for 2008 to 2011 Ford Escape.

Power steering quit working, almost hit a car, mechanic says it needs a new steering column, at least $1000. Very dangerous, many complaints on this, Ford won't help.

Had a hard vibration in steering column with excessive play in steering wheel. Thankfully, the steering completely locked-up in a parking lot at low speed.

Taka take recall. 2008 Ford Escape hybrid eaps torque sensor failed during driving and steering, leading to no electronic assist in the steering column. The original diagnosis was the steering lost communication. After installing an update in the system, the problem occurred approximately a week later resulting in a total failure in the torque sensor at low speed during steering.

I noticed a slight vibration in my steering wheel on 12/9/17 while driving at very low speeds due to snowy conditions and today on 12/10/17 power steering loss was felt upon lower speed turns only followed by complete power steering loss by end of hour long round trip on mostly highway followed by back roads until home. It is strange that no recalls come up past or present about this issue since in 2014 Ford did issue a recall for "2008-2011 Ford Escapes, Mercury mariners and 2011-2013 Ford explorers for faulty torque sensors in steering columns that result in loss of electric power steering assist while driving. . . Making the vehicle more difficult to steer, especially at lower speeds. . . Which could result in an increased risk of crash". What can be done about this? is this recall expired or something? recalls should not expire if that is the case! I never received any recalls about this problem that I am aware of. Owners of these vehicles should not be responsible for these repairs! I am contacting Ford next.

Recall item #14s05 is not being repaired under this recall and I'm left with no power steering. Came in to dealership on Aug 29th to get recall item looked at - no codes at the time and dealer did 'module reprogram' with no repairs. Recall item then broke and I came in for service on Nov 17th. Code b2278 then came up to replace steering column and the dealer along with Ford denies the repair should be under the recall and I was quoted $1,500. Both Ford and nick mayer Ford let me leave the service depth without the repair. I'm fighting to get this repair done for free as required under the recall. I can send documentation under separate cover.

My daughter was driving across country from virginia to California and back through texas on highways and back roads. She stopped for gas in texas and when she began driving again she was unable to control the steering,power steering was out. She had to drive back to virginia with no power steering which caused a safety issue. Upon returning to virginia the vehicle was taken to wynne Ford which determined an electric power steering fault and the steering column and the lock module needed to be replaced. We discovered there is a safety recall for this issue. Safety recall 14s05- electric power steering. We were then told her vehicle would not be covered under this recall because only vehicles from the kansas plant would be covered. This is the exact same problem just a different plant and should be covered under the recall.

Tl-the contact owns a 2008 Ford Escape. The contact stated that while the vehicle was in idle the wheel began to turn back and forth independently without any warning light indicator. The vehicle was serviced under NHTSA campaign number:14v284000 (power steering) however the remedy failed to repair the vehicle. The recall repair remedy was done at westlie motor company, located on 500 s broadway st, minot, nd, 58701. Due to the contact out of town during the failure the contact took the vehicle to the local dealer havre Ford located on 1991 2nd Ave, havre, mt, 59501, where it was diagnosed that the steering column had begun to fail, but they could drive the vehicle back home. The contact notified the local dealer westlie motor company once they had returned of the failure that occurred, the dealer stated that it was not likely the same part and even if it was it would be an out of pocket expense so the vehicle was not taken to be diagnosed due to the diagnostic fees. The contact had an independent mechanic diagnose the vehicle for a second opinion, where it was diagnosed that the steering torque sensor had failed. The manufacturer was made aware of the failure and stated that there was no active recalls and for the contact to take it up with her local dealer and no further assistance was made available. I failure mileage was approximately 106,000.

The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic where it was diagnosed that the electric steering column power assistance failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 95,111.

On March 11, 2017 when I got into my vehicle to drive it; the power steering did not work. I slowly drove it to the nearest Ford garage who charged me to inspect it and said it needed a new steering column, cost $1400+ and was under a recall but the recall was no longer available.

The contact owns a 2008 Ford Escape. While driving 25 mph, the vehicle violently shook and the power steering became very difficult to maneuver. The steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,717.

Ford had recall 14s05 back in October of 2014. It was for the torque sensor on the steering column. If the part was already not working they had to replace the hardware. They said if it was not a software fix would do it. We had that done. Now 24k miles later the exact part has gone out and Ford is saying they will not replace it. I have to pay for it. That makes no sense. It went out on my back out of a driveway. If it had gone out while I was driving I would have wrecked. How can they not stand behind a recall like that? how is that possibly legal?.

The contact owns a 2008 Ford Escape. While making a right turn, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. The dealer diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was previously repaired with a software update per NHTSA campaign number: 14v284000 (steering). Although the software update was performed, the failure still occurred. The failure mileage was 140,000.

The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel shook violently. The contact received a recall notification for NHTSA campaign number: 14v284000 (steering). The dealer reprogrammed the pscm and ic to the latest level, but the failure persisted. The vehicle was taken to the dealer again where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 121,688.

January 2017 pulling into a parking lot I felt a jolt and had no ability to steer. I was able to coast into a parking space where I turned off my Escape. I waited a few minutes and started the car and put it in reverse. Still no ability to steer. Turned off Escape & phoned my husband. He came and tried to steer the Escape but couldn't do it without a great effort. The next morning we took it to our local garage who advised us to take it to the Ford garage. We did and were told it needed a steering column. The service rep told us this was common in the Escapes and to keep our receipt because Ford may have a recall. I am the second owner of this car and recently discovered that this Escape was recalled and serviced in June of 2014. The Ford motor CO told me there was nothing else that could be done since it was serviced for this issue. I told the rep that I wanted Ford to know that the recall having been done less than 3 years prior to my repair did not alleviate the problem and cost me $1400. Then the rep told me she would report my negative comment and �is there anything Ford can help you with today?�.

Electric assist power steering - my vehicle has gone without power steering for over 2 years , there is an issue in the electric assist torque sensor causing the vehicle to not sense the need for power steering in turns. This being a front wheel drive vehicle causes difficulty in being able to steer regularly. I have observed a recall online from the kansas city plant , my vehicle is kansas city built and I have taken my vehicle to mechanic shop for the repair only to be informed that Ford will not cover the issue that I will be out of pocket for the repair work. This was a secondhand vehicle for me and financially I was and am not able to afford the costly repair of what they will charge for work. Thus leaving me to drive the vehicle with no power steering or having the trouble code cleared to allow a very loose steering column where it shakes and rattles while idling and can be observed from exterior side seeing the drive wheels shaking as if the vehicle is attempting to turn itself. This vehicle is not safe to drive but I have no choice as I do not have another vehicle option at this time. My children travel in the vehicle with me and I fear for our safety while driving it.

The contact owns a 2008 Ford Escape. While the vehicle was being operated, the steering column seized. The failure occurred without warning. The vehicle was taken to a dealer where it was diagnosed that the steering column was defective and needed to be replaced. The vehicle was reapired. The manufacturer was notified of the failure. The failure mileage was approximately 132,000.

Tl the contact owns a 2008 Ford Escape. The contact stated that the vehicle was repaired per NHTSA campaign number: 14v284000 (steering) by bob maxey Ford of howell, inc. (2798 e grand river Ave, howell, mi 48843, (517) 545-5700); however, the remedy failed. While reversing out of a parking space, the electric power steering (eps) failed. The eps indicator flashed and the steering wheel seized. The vehicle was turned off and back on, but the eps continued to fail intermittently. Bob maxey Ford of howell and brighton Ford (8240 grand river Ave, brighton, mi 48114, (810) 227-1171) were contacted and indicated that further diagnostic testing was needed to determine if the steering column needed to be replaced. The contact stated that the wrench symbol was also flashing on the instrument panel. The vehicle was not included in NHTSA action number: dp15001 (steering). The manufacturer was notified of the failures. The failure mileage was not available.

In 2014 received recall for steering and it was "reprogrammed" 0n 9/25/2016 complete failure of steering which was supposed to be "fixed" under the recall. Now since recall is closed, actual problem is not covered under the recall. Quoted 1500 to replace steering column. The failure occured when leaving a gas station, which made steering next to impossible. Called Ford the next day only to find out since the original recall was performed on Escape that this issue is not covered even though this is the failure the recall was issued for.