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Steering Column problems of the 2008 Ford Escape - part 1



86 problems related to steering column have been reported for the 2008 Ford Escape.

car   Steering Column problem 1
Failure Date: 03/11/2017

On March 11, 2017 when I got into my vehicle to drive it; the power steering did not work. I slowly drove it to the nearest Ford garage who charged me to inspect it and said it needed a new steering column, cost $1400+ and was under a recall but the recall was no longer available.

car   Steering Column problem 2
Failure Date: 03/11/2017

The contact owns a 2008 Ford Escape. While driving 25 mph, the vehicle violently shook and the power steering became very difficult to maneuver. The steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 156,717.

car   Steering Column problem 3
Failure Date: 02/27/2017

Ford had recall 14s05 back in October of 2014. It was for the torque sensor on the steering column. If the part was already not working they had to replace the hardware. They said if it was not a software fix would do it. We had that done. Now 24k miles later the exact part has gone out and Ford is saying they will not replace it. I have to pay for it. That makes no sense. It went out on my back out of a driveway. If it had gone out while I was driving I would have wrecked. How can they not stand behind a recall like that? how is that possibly legal?.

car   Steering Column problem 4
Failure Date: 02/18/2017

The contact owns a 2008 Ford Escape. While making a right turn, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. The dealer diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was previously repaired with a software update per NHTSA campaign number: 14v284000 (steering). Although the software update was performed, the failure still occurred. The failure mileage was 140,000.

car   Steering Column problem 5
Failure Date: 01/31/2017

The contact owns a 2008 Ford Escape. While driving various speeds, the steering wheel shook violently. The contact received a recall notification for NHTSA campaign number: 14v284000 (steering). The dealer reprogrammed the pscm and ic to the latest level, but the failure persisted. The vehicle was taken to the dealer again where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 121,688.

car   Steering Column problem 6
Failure Date: 12/08/2016

The contact owns a 2008 Ford Escape. While the vehicle was being operated, the steering column seized. The failure occurred without warning. The vehicle was taken to a dealer where it was diagnosed that the steering column was defective and needed to be replaced. The vehicle was reapired. The manufacturer was notified of the failure. The failure mileage was approximately 132,000.


car   Steering Column problem 7
Failure Date: 09/25/2016

In 2014 received recall for steering and it was "reprogrammed" 0n 9/25/2016 complete failure of steering which was supposed to be "fixed" under the recall. Now since recall is closed, actual problem is not covered under the recall. Quoted 1500 to replace steering column. The failure occured when leaving a gas station, which made steering next to impossible. Called Ford the next day only to find out since the original recall was performed on Escape that this issue is not covered even though this is the failure the recall was issued for.

car   Steering Column problem 8
Failure Date: 08/25/2016

The contact owns a 2008 Ford Escape. The contact stated that there was a random sudden loss of power steering that progressed for over two years. The dealer was notified several times and was unable to replicate and diagnose the failure. In addition, the dealer failed to replace the steering column and inspect the torque sensor. The contact was unable to confirm if the instrument cluster module was inspected. The contact later received notification of NHTSA campaign number: 14v284000 (steering). The dealer only provided a software update for the pscm and the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the steering column needed to be replaced. The manufacturer was notified of the failure, but provided no recommendation or solution other than the contact replacing the steering column with a newly designed steering column. The approximate failure mileage was 71,000.

car   Steering Column problem 9
Failure Date: 05/30/2016

The contact owns a 2008 Ford Escape. The contact stated that the vehicle hesitated to start without warning. The vehicle eventually started after ten attempts. In addition, while driving 25 mph, the vehicle veered to the right independently. The vehicle was diagnosed and the technician stated that the driver side abs tone ring was fractured and the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 155,000.

car   Steering Column problem 10
Failure Date: 04/20/2016

After taking the vehicle to the dealership to resolve recall 14s05 via a software update. The same problem occurs resulting in vibrations in the steering column and loss. Of power steering assist. Dealership contends that the issue was closed via thw software update and now says that must pay out of pocket to replace the steering column. I do not feel that Ford has adequately addressed the underlying issue with the software update as I Ave reseaeched and found numerous reports of the same issues after the update with Ford refusing to own up to the issue.


 
car   Steering Column problem 11
Failure Date: 04/11/2016

The contact owns a 2008 Ford Escape. While making a left turn at a low speed, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously updated under NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was 150,000.

car   Steering Column problem 12
Failure Date: 04/01/2016

Low speed turns, electric power assist fails to assist in returning wheels to straight ahead position. Wheels can be brought back to forward position with some effort. Happens consistently, every day at low speeds when there is higher torque on the steering column.

car   Steering Column problem 13
Failure Date: 01/12/2016

The contact owns a 2008 Ford Escape. The contact stated that while driving at 30 mph, the steering wheel became difficult to maneuver as the power steering assist fault warning light displayed. The contact had to apply force to the steering wheel in order to steer the vehicle. The vehicle was taken to a dealer where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was 139,000.

car   Steering Column problem 14
Failure Date: 12/29/2015

The car is equipped with electronic power steering. The vehicle started experiencing intermittent power steering issues where the steering wheel would shutter while driving normally at any speed (stationary or in motion, and on city streets or highways, while braking, etc - everything) and sometimes completely shut off power assisted steering all together making the vehicle extremely difficult to steer. The vehicle was taken to Ford for the recall procedure approximately a year ago from this posting, however, only a software update was performed. This seemed to temporarily fix the issues we were describing, but about 10 months to 1 year later the same issues started occurring. The vehicle has no power steering available and we were told that the torque sensor in the power steering unit needed to be replaced (implying that the pscm module was reporting a faulty sensor), but the procedure was not going to be covered by them since the car was previously 'serviced' by Ford for the recall. Had we waited about 10 months to 1 year before performing the first recall, everything would have been replaced as it should have been. Now, we are forced to replace the torque sensor for a quoted $550 - which they tell us may not solve the problem (although that is the only code that is being reported) and might have to replace the entire column. Identifying a recall procedure by only checking if the codes were present at the time of recall is not a guaranteed way to replace all faulty sensors. A more accurate way to find the faulty part is for Ford to analyze their data of faulty power steering vehicles and replace vehicles equipped with sensor serial numbers from specific ranges, manufacturing dates, and manufacturing locations.

car   Steering Column problem 15
Failure Date: 12/18/2015

The contact owns a 2008 Ford Escape. While driving approximately 55 mph, the power steering seized without warning. The vehicle was towed to the contact's residence and then to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 120,000.

car   Steering Column problem 16
Failure Date: 11/30/2015

Tl-the contact owns a 2008 Ford Escape. The contact stated that while driving approximately 35 mph the steering ability seized. The contact had to maneuver to the side of the road. The vehicle was driven to an independent mechanic. The diagnosis was that the torque sensor of the steering column was damaged and needed replacement. The vehicle was not repaired. The contact also stated that the vehicle was repaired under a software recall in 2014. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. Bp.

car   Steering Column problem 17
Failure Date: 10/23/2015

In July 2015 I received a recall notice from the Ford company. The recall stated that the power steering system might revert to manual steering mode due to an electric power steering system fault related to the torque sensor resulting in an increase of an accident the steering effort would become greater at low speeds. On September 14th, 2015 I had my local Ford dealership follow the guidelines stated for the recall and perform real 14s05 concluding that no code was present and proceeded in reprogramming the instrument cluster. On Friday, October 23rd, 2015 upon starting my car at work, the power steering wheel did not work and manual steering was required upon driving to the local Ford dealership. No light was on the dash board or the info setting to indicate that there was an issue. Upon starting my car at the dealership, the power steering started working again. On Monday, October 26th, the same dealership performed the recall 14s05 again checking for dtc's and the torque light sensor fault code b2278 was present. No pinpoint tests available for the code and the chart called for sensor replacement. The cost to fix this is $700 and would have been paid for by the recall a month prior if it had shown up on the performed recall test. The Ford dealership said that they had not seen any recall vehicles with the steering column intermittently working but had replaced the steering wheel column all together. Ford company: "any subsequent loss of assist repairs experienced after completion of module reprogramming are not covered by this recall". The software updates may extend the time steering assist is maintained. The update provides increased driver awareness by sounding a chime and displaying the wrench light or warning in the message center when a fault is detected. " this clearly did not happen when my car lost it's power steering on October 23rd, 2015.

car   Steering Column problem 18
Failure Date: 10/23/2015

Tl-the contact owns a 2008 Ford Escape. The vehicle was repaired under NHTSA campaign number: 14v284000 (steering), however, the contact stated that it took several attempts to start the vehicle. The failure recurred on several occasions. The contact also stated that while driving approximately 20 mph there was a vibration that was felt that came from the steering column without warning. The failure recurred on several occasions while driving at various speeds. The vehicle was taken to the dealer and was diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000. Sw.

car   Steering Column problem 19
Failure Date: 10/02/2015

On 10-2-15 while making a 90 degree left turn at about 15 miles per hour, about half way through the turn, there was suddenly no power steering. I grabbed the steering wheel with my other hand and was able to turn the car enough to keep from hitting a curb. There was also a quick warning buzzer but no dash lights stayed lit. The loss of steering was only for a split second but enough to feel like the car had quit running which was not the case. I took the car to great lakes Ford in muskegon, michigan on 10-5-15, told them about the problem and made an appointment for 10-12-15 to have it checked. I took it in on 10-12-15, they checked it out and they retrieved code b2278, diag. Needs steering column. They told me there was nothing they could do about it under recall14s05 and that I would have to pay to have the repair done. On 10-13-15 I called Ford customer care and told them about the problem and they told me there was nothing they could do. In sept. 2014, I received the recall letter from Ford about the problem and took the car to great lakes Ford on 10-27-14. I had no idea what the recall was about and the paper work I got from them simply says 14s05 electric power steering recall 14s05 "14s05c". No one even said what the recall was about. As is, this car is flat dangerous to drive. Ford is aware that it is dangerous but doesn't seem to care even though they know it's a manufactures defect. 02/15.

car   Steering Column problem 20
Failure Date: 09/30/2015

Tl-the contact owns a 2008 Ford Escape. The contact stated that while driving 45 mph the vehicle experienced a loss of power steering. The vehicle was able to be stopped however it required a greater effort to operate the vehicle. The vehicle was taken a dealer they diagnosed the steering column had malfunction and needed to be replaced. The vehicle was repaired. Prior to this failure the vehicle was reprogrammed under NHTSA campaign number: 14v284000(steering) however the failure recurred. The manufacturer was notified of the failure and informed the contact that due to the recall being performed already it would not be remedied under the recall again. The vehicle failure mileage was approximately 132,000. Kh.

car   Steering Column problem 21
Failure Date: 04/14/2015

The contact owns a 2008 Ford Escape. While driving at a low speed, the contact heard a beeping noise. The contact turned off and restarted the vehicle. After restarting the vehicle, the steering wheel became difficult to turn. The vehicle was taken to a dealer. The technician diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The failure mileage was 144,000.

car   Steering Column problem 22
Failure Date: 04/04/2015

The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the steering while rattled. The vehicle was repaired under NHTSA campaign number: 14v284000 (steering). The vehicle was taken to a dealer where it was diagnosed that the torque sensor failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was then diagnosed that the steering column assembly needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

car   Steering Column problem 23
Failure Date: 03/17/2015

Total loss of power steering, wrench lamp came on dash, took to local Ford dealer, [ recall on reprogramming of this system was done within the last year] dealer had to replace electronic power steering assy[ steering column assy ] no warranty . $ 886. 32 out of pocket. Note; seems to be a large problem on Fords side, 2008-2010 Escapes , they are not helping with costs, seems that every one who had the update [recall ] done , Ford motor company now will not even consider this issue. Need to be investigated, on line there are a lot of people who are in the same situation.

car   Steering Column problem 24
Failure Date: 03/06/2015

What is your vehicle sales or service issue?:we experienced a problem with our Ford Escape steering column. Our dealer is absolutely wonderful. This is not a complaint against them. Even though we had a copy of the recall, the dealer told us that it was not covered under the recall. I believe it should be. What action has your dealer taken to address the issue?:our dealer repaired the vehicle correctly and promptly. This is not a complaint against the dealer. I believe Ford should cover the repair under the recall and reimburse us for it. What assistance are you seeking from Ford motor company?:refund of $1159. 13 for steering column recall. Are you the owner of the vehicle :yes.

car   Steering Column problem 25
Failure Date: 02/20/2015

The contact owns a 2008 Ford Escape. While driving at various speeds, the steering wheel started to shake without warning. The failure recurred numerous times. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not included in the NHTSA campaign number: 14v284000 (steering). The failure mileage was 123,000.