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Steering Column problems of the 2008 Ford Escape - part 1



55 problems related to steering column have been reported for the 2008 Ford Escape.

car   Steering Column problem 1
Failure Date: 02/20/2015

The contact owns a 2008 Ford Escape. While driving at various speeds, the steering wheel started to shake without warning. The failure recurred numerous times. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not included in the NHTSA campaign number: 14v284000 (steering). The failure mileage was 123,000.

car   Steering Column problem 2
Failure Date: 02/17/2015

The contact owns a 2008 Ford Escape. While driving 25 mph and making a left turn, the steering wheel seized. The vehicle was restarted and functioned as normal. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 14v284000 (steering). The failure mileage was 130,000.

car   Steering Column problem 3
Failure Date: 02/12/2015

This is a letter related to safety and quality. I am a 55 year old chemical engineer and am a longstanding customer of Ford cars. I presently own a 2008 Ford Escape and a 2014 Ford fiesta. Both vehicles were purchased new from dealerships in illinois. Last week I was driving the Ford Escape on interstate 69 in in indiana, when the lower steering column universal joint failed. The "knuckle" completely disengaged, resulting in complete loss of steering. I was lucky to be able to brake and stop without incident, albeit coming to rest at a 45 degree angle on the shoulder. I feel I am lucky to be alive. I had the vehicle repaired at a ft. Wayne, in Ford dealership. I have the part if you are interested in seeing photos or would be happy to elaborate further on the circumstances. I would hate to think that this could occur to another vehicle with results far more catastrophic. Feel free to contact me.

car   Steering Column problem 4
Failure Date: 01/27/2015

I submitted a complaint on February 2, 2015 in reference to the steering column locking up while driving my car to work. The car was towed to the repair shop and the service technician informed me that the codes were cleared and the car was tested and was driveable. He also told me that I would have to replace the steering column at the cost of $2,600. It was my understanding that after the recall repair was made back in August 2014, that there should be no other issues pertaining to the electronic steering assist or torque sensor module. After doing some research and reading a letter dated July 1, 2014 pertaining to safety recall 14s05 from the office of michael a. Berardi, director of service engineering operations, this letter instructed dealerships to "reprogram the power steering control module if no code was present, replace the torque sensor if code b2278 was present or replace the steering column assembly if code b1342 or b2277 is present". What the reprogramming of the power steering control module actually did was to program the steering column sensor to illuminate the wrench icon on the dashboard to let the driver know that the power steering assist was about to be disabled on the vehicle. This is still a safety issue! this is not a fix! when the vast majority of drivers take their vehicle to the dealership to be repaired, that is what they expect. The sick part of this reprogramming the module is that once this notification is made, the car is inoperable and Ford wants you to bring the truck back to the dealership to have that same steering issue repaired at your cost for $2,600. It is still a safety issue that Ford should have fixed, not reprogrammed your car to notify you that your power steering is about to disable. A recall should be issued to replace the steering columns on all 2008 Ford Escapes that experience this issue. That was a quick fix.

car   Steering Column problem 5
Failure Date: 01/27/2015

While driving my vehicle into the parking garage at work, the power steering went out. My steering wheel locked making it difficult to pull into a parking space. I had the vehicle towed to my Ford dealership to find out why the steering wheel had locked up since I did have the recall repair done on the truck in August of 2014. The service rep told me that the torque sensor was bad and that they cleared the codes, test drove it and told me that it was ready to be picked up. The service rep told me that I would have to get my steering column replaced to the tune of $2,600. I drove the car to work that morning and the wrench lit up on the dashboard and the steering wheel locked once again. I find it hard to believe that I am going to have to come out of my pocket to pay for a repair for something I believe should have been covered by the initial recall especially since it was less than 6 months since I had the recall done. This vehicle is only 7 years old and it is riduculous to believe that I should have to pay for a malfunction due to no fault of my own. So, as for now, the car is going to sit in a garage inoperable. Ford has got to do better.

car   Steering Column problem 6
Failure Date: 01/15/2015

The contact owns a 2008 Ford Escape. The contact stated that while driving at various speeds, the steering wheel became difficult to maneuver. The vehicle was taken to the dealer. The technician diagnosed that the steering column needed to be replaced. The vehicle was remedied under NHTSA campaign number: 14v284000 (steering) but the problem has recurred. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.


car   Steering Column problem 7
Failure Date: 01/14/2015

I was driving to work and the steering column started to vibrate and then the power steering went completely out. My vehicle was doing the same thing last summer and I received a mailed postcard with a power steering recall. I took it to my local dealer and they reset a sensor. It had been working fine until 2 weeks ago. The power steering has gone out several more times for short periods. I called Ford regarding the issue and they told me they could do nothing for me this time & that the repairs would be at my expense. I feel as if the power steering going out is a safety issue and because of the recall from last summer, Ford should be responsible for fixing it.

car   Steering Column problem 8
Failure Date: 10/01/2014

Tl-the contact owns a 2008 Ford Escape. The contact stated while driving at various speeds, the steering wheel would become seized and use extreme force to maneuver the vehicle. The vehicle was repaired under NHTSA campaign number: 14v284000 (steering) but the failure persisted. The dealer diagnosed that the torque sensor or steering column needed to be replaced. The vehicle had not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000. Ne.

car   Steering Column problem 9
Failure Date: 09/01/2014

We purchased the 2008 Ford Escape xls in may 2014. Soon afterwards the power steering would randomly cease functioning making it difficult to steer. There were multiple failures between may 2014 to December 2014. This prompted me to do some research into the issue. I discovered that there was a factory recall (14s05) that dealt with the faulty software/hardware. On Friday 12/05/2014, in the am, brought 2008 Ford Escape xls, to the ken garff Ford in american fork for them to perform the necessary action to resolve Ford Escape recall 14s05. I dropped off the vehicle and assuming the Ford service department would take all the necessary actions to fully complete the work called for in the recall. My wife picked up the vehicle that evening and we assumed that all steps in the recall were completed. On Thursday 12/11/2014, in the am, the electric power steering went out on the vehicle twice while driving the vehicle. We returned to the dealership on that date (12/11/2014). They were not able to look at the vehicle until the following day, Friday 12/12/2014. On that date, we were told that the steering column parts were not replaced and that all the did was perform a software update. I asked them why they had not replaced part that was called for in the recall. They told me that when they checked that there were no error codes recorded. I told them that was not possible because it had just failed the previous week. They told me that they would not replace the steering column per the recall as they had fulfilled their obligation the previous week and that Ford motor company had deemed the recall as completed. I am writing this letter as it is my belief that Ford motor company and ken garff Ford in american fork did not properly execute this recall and they are responsible for the parts and labor to make my 2008 Ford Escape safe to drive.

car   Steering Column problem 10
Failure Date: 07/29/2014

The contact owns a 2008 Ford Escape. The contact stated that the steering wheel seized while attempting to exit a parking space. The contact stated that the failure occurred several months after having the vehicle serviced under NHTSA campaign id number: 14v284000 (steering). The dealer only updated the software for the power steering control module but did not indicate if the instrument cluster module and if the torque sensor signal needed to be replaced at the time of the recall repair. The vehicle was towed to a dealer, who stated that the steering column assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.


 
car   Steering Column problem 11
Failure Date: 07/28/2014

The contact owns a 2008 Ford Escape. The contact stated that while turning the steering wheel, there was a loud abnormal noise. The vehicle was taken to an independent mechanic who diagnosed that the steering column fractured as a result the steering shaft needed to be replaced. The contact stated that the vehicle was included in NHTSA campaign id number: 14v284000 (power steering). The manufacturer was notified of the failure. The approximate failure mileage was 82,409.

car   Steering Column problem 12
Failure Date: 06/28/2014

Tl-the contact owns a 2008 Ford Escape. The contact stated while driving 3 mph, the steering wheel seized as the wrench light illuminated. The vehicle was towed to a dealer where it was diagnosed that the steering column needed to be repaired. The contact stated that the vehicle had been previously repaired under recall NHTSA campaign number: 14v284000 (power steering). The vehicle had not been repaired. The manufacturer was made aware of the issue. The failure mileage was unknown. Pam.

car   Steering Column problem 13
Failure Date: 05/23/2014

The contact owns a 2008 Ford Escape. While driving at an unknown speed, the power steering malfunctioned as the steering wheel became difficult to turn. The dealer stated that the steering column needed to be replaced. The manufacturer was notified and confirmed that the vehicle was included in NHTSA campaign number: 14v284000 (steering). The dealer would not repair the vehicle because the diagnostic codes were not associated with the recall. The failure mileage was 85,000.

car   Steering Column problem 14
Failure Date: 04/03/2014

Complaint description case # is cas-4154056 in the past I have been a supporter of the "american" company, Ford. Ford has not stood by its product (and post the links that are on the internet concerning your "steering column problem"!) I could have been killed the day the steering column went out!!! I want my money back! $1,300. 00 (I had to replace the steering column, just 7 months after I bought the vehicle. I am definitely of age, I work hard as a graphic designer and know what I am talking about, and know that you have/are robbing the american public, by not doing a recall. (let alone your responsibility in possible injury and even death!!!) in your 2008 Ford Escape there is a problem with the steering column. You; an american company, meaning I am not dealing with some foreign car dealer! I have heard that you have replaced 5 computers in trying to solve the problem with your steering columns . Steering column phoned: 1-800-392-3673 8:46am on March 21st. Case # is cas-4154056are you the owner of the vehicle :yesvin : 1fmcu93108ka18374contact informationfirst name : loislast name :goldbeckaddress :n11862 klade roadcity : tomahawk, state :WI, zip :54487email address : loisgoldbeck@gmail. Com.

car   Steering Column problem 15
Failure Date: 03/21/2014

The contact owns a 2008 Ford Escape. The contact stated while at a stop sign with the vehicle idle the steering wheel jerked to the left independently. The vehicle was taken to the dealer for inspection where they stated that the steering column assembly needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 124,693.

car   Steering Column problem 16
Failure Date: 03/18/2014

My Escape had a faulty power steering sensor or steering column that would allow the power steering to stop working at unknown times. This happened several times while driving and affected the way the car would steer. I had to replace this at the Ford dealership at a cost of $1,200 to me. This should be a recall item that Ford is required to pay for.

car   Steering Column problem 17
Failure Date: 03/06/2014

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 40 mph, the steering wheel became very difficult to maneuver. The vehicle was taken to a dealer where it was diagnosed that the power steering column sensor needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 118,000.

car   Steering Column problem 18
Failure Date: 02/26/2014

The contact owns a 2008 Ford Escape. The contact stated that while driving approximately 65 mph, the power steering assist suddenly malfunctioned as the steering wheel became very difficult to turn. The contact stopped the vehicle and turned the engine off. After restarting the engine the vehicle operated normally. The vehicle was taken to the dealer where it was diagnosed that the steering column was faulty and would need to be replaced. The vehicle was not repaired. No additional information was available. The manufacturer was not notified. The failure mileage was 82,000.

car   Steering Column problem 19
Failure Date: 02/25/2014

When I was driving and then going to make a turn the car gas and steering shut down and the car would not move any longer. The steering wheel also got stuck in the process of turning and. The gas peddle also have been getting stuck before this incident it has been going on for at least 3yrs 2011 until 2014 the present we have gone to check it put no diagnosis was done to let us know the steering column system was out until this year when the car went out completely. This is not an acceptable problem and I should not have to pay to get it repaired.

car   Steering Column problem 20
Failure Date: 02/24/2014

The steering on the subject vehicle "failed" intermittently. In essence, the power steering became non-power steering without any warning on 3 or 4 occasions. The vehicle was much more difficult to steer than a car that had standard steering. If the car was re-started, on occasion it would recover the power steering. I needed to have the entire steering column replaced, which was a repair that cost $970. 60. More importantly, this is a serious safety issue.

car   Steering Column problem 21
Failure Date: 02/16/2014

Twice this morning, while at a stop light, the steering wheel has begun to move on its own. The movements are small, rapid adjustments to the left and right. While investigating the cause, I found this to be a growing problem reported with this 1st year model Ford Escape with "electric power steering", and has been cited, by many, to result in numerous, no-warning, losses of power steering. The problem reported is a malfunctioning steering torque sensor, and the repair is the replacement of the entire steering column, part #3c529 ($908. 00) plus labor. I believe this to be a serious safety issue and that a recall should be issued.

car   Steering Column problem 22
Failure Date: 02/14/2014

My wife complained one day the steering column was shaking. Then a few days later she said the power steering was not working. To get it to work, she turned the ignition on and off until it worked. I drove it a few days later and found the column shaking violently. The next morning, the battery was dead. Apparently the sensor in the column did not tell the ignition to turn off and it drained the battery. Tow truck started the battery, I drove it to the dealer and they tell me it will be $1000. Ridculous. I have never heard nor have my friends heard of this type of issue in a car with less than 200,000 miles. Dealer says this is infrequent but from my reading on this site I am doubting their word. Ford should be more helpful with this. Share the cost or repair for free. This is a severe safety issue. Other than fires, or brakes can you imagine a more serious issue.

car   Steering Column problem 23
Failure Date: 02/13/2014

While stopped at red light, I noticed a "twitch" in the steering wheel. Steering appeared to be normal as I was driving. Later, again while setting still, I again noticed steering wheel actually "twitch" on it's own, my hands were off of the steering wheel. This vehicle has electronic steering assist. Vehicle is currently at dealership being evaluated. They are telling me that Ford currently doesn't have a recall on this. This definitely a saftey issue! I have found online other reports of losing steering assist. This could lead to crashes in certain driving conditions and situations. The steering system of any vehicle is one of the most basic and fundamental safety systems, and being so, should be far more reliable and proven through testing and being g backed up by the manufacturer. I am being told that this could cost $1000-$1500 to repair, as they may have to replace the entire steering column. That in my estimation is unacceptable.

car   Steering Column problem 24
Failure Date: 02/13/2014

I was on the highway with my 2 children and the power steering went out making it difficult to steer and change lanes even with the assist that the vehicle gives. If it was my wife in the care I don't think she would've been able to control it. So I pulled off the highway and read the manual and waited for about 20 minutes. When I tried it again the power steering came back. It thankfully which is not good went out again but I was close to home so I was able to get it home and park it. I looked up the problem online and found that it is a current problem Ford is having and quite common. I checked for recalls but there was none. I hope this doesn't turn into a problem like gm where it costs people their lives. I hope NHTSA can help and get this defect recalled. I was told from the dealer I brought it to (fox Ford) that it was a sensor in the column but they couldn't just change the sensor it had to be the whole column so needless to say $2300 later it was fixed which the money doesn't compare to my kids safety. Again hope you can help!.

car   Steering Column problem 25
Failure Date: 02/04/2014

My daughter was making a left turn from a full stop after turning had to force steering back lucky there was no on coming traffic later that day while turning into gas station steering locked up on my wife lucky she was going slow called dealer where we bought vehicle took in for service 2/5/2014 done on 2/6/2014 replaced steering column $1431. 06 can Ford even replace a little finger for that amount I don't think so will not buy another Ford.