Automatic Transmission Torque Converter Problems of Volkswagen Jetta

Volkswagen Jetta owners have reported 14 problems related to automatic transmission torque converter (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Jetta based on all problems reported for the Jetta.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 1
Failure Date: 04/16/2019

Torque converter makes a grinding sound at 1,400 rpm. The sound is louder with "eco" mode selected on transmission but is still present when not engaged.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 2
Failure Date: 03/19/2019

When in motion, around 35mph and 1200-1400 rpm, there is a grinding/rubbing/vibration sound coming from the vehicles transmission and/or torque converter. Issue is widespread for this model year, and my specific instance is going to be reported to my local vw dealership in the coming days.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 3
Failure Date: 03/13/2019

My 2019 Jetta sel officially jointed the transmission leak and torque converter noise club. Dropped it off at the dealer for oil change with 22000 miles on it. Got called that the transmission has a leak and the dealer recommends not to drive it. Bonus, parts are not ready for a week and they are all out of loaners. I was going to schedule an appointment for the famous 8 speed transmission "groan", but now this happened. One thing at a time, vw regional rep is going to call me tomorrow after calling 1 800 "fu" vw and "try" to get me a loaner. I just wanted this documented. Vw better take care of this or they didn't learn from diesel gate and we will all see them in court again. Fyi. . I still have a windshield wiper clicking noise coming from the wiper arm hitting the a pillar of the car when on high. Vw problems. . That's what I get for falling for that long warranty.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 4
Failure Date: 02/04/2019

Noticed grinding sounds from when I got the car, read online and thought it was normal. Apparently not; the torque converter issue is very common. Hopefully a recall is issued. My immediate issue :took it in to dealer for normal oil change at 10k miles, and they tell me it has a transmission leak, and the car is not drivable until its fixed. Things like this shouldnt be happening in a new car. . . Not cool vw. Issue a buy back!!!!!!!!.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 5
Failure Date: 01/01/2019

Since day one of ownership, my 2019 Jetta r-line has been producing an abnormal groaning/grinding noise during acceleration between 20-40 mph. I now have about 5000 miles on my car and the sound is progressively getting louder, you can feel vibrations in the pedals and steering wheel when it happens. I had the issue documented by my local dealership and filed a complaint with Volkswagen customer care months ago, still nothing has been done. It seems like everyone I've talked too who works for vw has almost been instructed to say that this is a known characteristic. There are internet pages upon internet pages of disgruntled 2019 Jetta owners commenting on this specific widespread problem, it seems to be a defect with the torque converter. Our transmissions are being permanently damaged, the resale value of our vehicle's is being diminished, and ultimately our safety is being jeopardized by Volkswagen once again.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 6
Failure Date: 12/10/2018

Major grinding noise coming from transmission during driving, typically when going between 20-40 mph. There are numerous complaints of this defect, which the manufacturer states as normal. However, it does appear to be a defect with the torque converter that could affect the safety of driver and passengers, and shorten the life of the transmission, while also reducing the resale value of the car. I took the car to the dealer and was told that it was normal because the sound existed on all Jettas. However, just because the same safety defect appears across an entire model of car does not make it normal, it makes it widespread. There are over 13 complaints now about the vw power train, and most of them are regarding this specific issue. Please start an investigation. Also, the pdf document of vws response to this issue is not able to be viewed on your website, the link is broken or doc is missing.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 7
Failure Date: 12/01/2018

It appears that the majority and or all of the new 2019 Volkswagen Jetta's have torque converter defects. The defect causes the vehicle to emit a loud scrape and grinding noise which can distract the driver. The could cause drivers to pull over and potentially cause an accident. The new 2019 Volkswagen Jetta that I have been driving has been to the shop 3 times due to this sound the transmission is making on this vehicle. I have been told that it's a 'normal characteristic' of the car. However, this needs to reviewed by a 3rd party as properly functioning and safe transmissions do not grind or scrape as these noises generally mean that internal damage is occurring inside of the vehicle's transmission. Volkswagen allowed me to review a document stating they were aware of the torque converter issue with this car, however, they are claiming it's normal. Again, safe torque converters do not grind or scrape. Here's the id to the Volkswagen document that can be requested from 32-18-01tt. The 2019 vw Jetta that I have was taken to a 3rd party transmission expert and I was told that it was a serious defect and they did not feel safe to drive the car for extended periods of time. I feel the same way, however, I'm being told by vw and their dealerships that grinding transmissions are normal and safe which contradicts reality. Grinding transmissions on new vehicles are not safe, they're defective and saying that they are normal is legally concerning. Please look into the safety and value implications of this issue for a new 2019 Volkswagen Jetta's. I am very concerned for my safety and just want the problem fixed by Volkswagen. They have refused to help me 3 times and I have been given a run around by vw regional care providers with this issue, too (it's been a terrible experience dealing with vw at trying to get the vehicle bought back for such a bad defect).

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 8
Failure Date: 10/31/2018

Transmission torque converter issue. Transmission makes loud noise in 5th around 25 - 30 mph gear. Has a vibration over 45 mph and over at steady speed. Vw has a software patch tcm 37l7 (helps to reduce 450hz vibration) which is suppose to help, but they will not patch cars already sold. When I bought my vehicle it had under 10 miles. It did not have this issue until I put on just over 100 miles. The patch is more of a mask than a fix. V w also has had many transmission seal leaks, I suspect that the vibration the torque converter produces is the cause.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 9
Failure Date: 10/20/2018

I have noticed very regularly that there is a grinding noise coming from the torque converter when driving between 4th and 5th gears specifically in eco mode with this vehicle. I have repeated steps to reproduce the issue very time when using the shiftronic mode in the vehicle as well. This problem is not only distracting, but could also be an issue that leads to mechanical problems in the future to the transmission which leads to lowered resale value.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 10
Failure Date: 09/03/2018

2019 vw Jetta s grinding/rattling/groaning noise from the torque converter. When I brought the car in for the 10,000 service, I told the service manager that the transmission was making grinding and groaning noises. The service manager said that they could not get the car to make the noise and it is just a normal sound, I am very concerned that further use of the vehicle is unsafe and will cause the transmission to fail while driving. Recalling or buying back theses the vehicles will help consumers avoid potential injuries and any further financial hardships.

car image   Automatic Transmission Torque Converter problem of the 2019 Volkswagen Jetta 11
Failure Date: 07/09/2018

There is an issue with the torque converter in the 2019 Jettas (automatic). When driving in low rpm's, there is a loud grinding sound coming from this area. This affects drive-ability, as you need to drive more aggressively to eliminate the sound. There also are multiple reports of transmission fluid leaks. These issues are on brand-new models of this vehicle.

car image   Automatic Transmission Torque Converter problem of the 2007 Volkswagen Jetta 12
Failure Date: 10/26/2012

Tiptronic transmission failure to defective valve body that should have been covered under extended warranty but denied by vw. Took car in several times during the extended warranty period that I purchased, one time for shifting issues at low speeds. They were unable to duplicate problem and there were no error codes. The extended warranty that I purchased but the extended warranty issued by vw was good for 7 years or 100,000. At approximately 99,500 problem had been getting worse so I took it back to the dealership. I was informed that it still was not throwing an error code but in the master technician's opinion, the transmission had a problem but it was not the fault of the valve body, the covered part. Also, this is a non-serviceable transmission meaning the entire transmission would have to be replaced rather than rebuilding. Took to an independent service center who diagnosed it as a defective valve body (the part covered under the extended warranty). In the process of replacing the defective part, a rebuild kit and torque converter were replaced as part of this process. Submitted the invoices to vw. Received letter that payment for repairs was denied because the invoices that I submitted stated that "the repair performed were to replace the entire transmission and torque converter". Not true. Called customer service. Detailed everything I did here. After some checking, the representative "regretted" to inform me that they could not help in covering the costs of the repair. To say that I am frustrated beyond belief is putting it mildly.

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car image   Automatic Transmission Torque Converter problem of the 2008 Volkswagen Jetta 13
Failure Date: 02/10/2012

On 10 February 2012, at approximately 7:45 am, I was driving on interstate 395 north , washington, DC. In the high occupancy vehicle (hov) lane when I heard noise from the engine and I saw white smoke coming from underneath the hood of the engine. I checked the indicator lights and no lights were on that indicated there was a problems. At the stop sign near the entrance near the navy annex off colombia pike, I noticed a smell similar to burning oil. First, the vehicle was checked by jack taylor Toyota in alexandria, va. Toyota stated they were not aware of a Volkswagen dealership in the area and indicated they had the ability to identify any problems with the vehicle by conducting a diagnostic test. According to the diagnostic test, the rear main seal, which is located at the rear of the engine between the engine and the flywheel of flex plate/torque converter was leaking transmission fluid. I learned later via an internet search there was a Volkswagen dealership approximately 10 miles from the Toyota dealership. I consulted with a technician at Volkswagen who indicated the problem described by Toyota was confusing and was possibly an error was asked to bring the vehicle in for a certified Volkswagen technician to inspect further. Presently, the car is at the Volkswagen dealership in alexandria, va for further diagnostic testing and repairs. They confirmed the rear main seal was leaking transmission fluid and ordered the part which was projected to arrive on or about 13 February 2012. The car was serviced for 50k tune up at Volkswagen in springfield, va and this problems was not identified. This is the first incident in-which I have encountered transmission problems with this car.

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car image   Automatic Transmission Torque Converter problem of the 2004 Volkswagen Jetta 14
Failure Date: 07/05/2004

Auto: 2004 Jetta GLS 1. 8t on 4/20/2005, the dealership "riverbank motors" in stamford CT had to retorque turbo to exh manifold bolts. Car was returned fixed. After road test. On 7/1 2005 the front end exhaust diconnected and had to be towed to the dealership becuase it was undrivable. All warrantied. After being told numerous stories and misscommunications the service dept informed us that this time the bolts were stripped and the entire turbo unit needed to be replaced. Brought the car back for the 2nd time since the bolts were only temporarily tightened. The dealer is replacing the turbo unit under warranty but cannot explain why or how the bolts were stripped. "your guess is as good as mine" was the answer I received from the service director. Fortunately for me all warranty!!!! car is 1 year old.

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