general problems of the 2020 Acura MDX - part 2

Car will not restart from the auto idle stop when at a stop light. The dash goes blank then flashes everything and it takes a minute or so to restart. It has happened 3-4 times in the last 6 months. Once on a 55 mph highway. Very dangerous safety issue. I have take it to the Acura dealership service department and they say diagnostics does not show why. However, they said it has happened to their txl model and a software update was the solution and they are hopeful they will get on update soon. Service associate did say others have been calling in about the same issue. But do not know if Acura is working on a fix. I did report the incidents to the national Acura customer service department and have a case number.

My car was stopped at a light with idle auto on. The car shut off and switched into neutral with check engines lights on the dash. I was not able to switch the car to drive. I had to restart the car. This has happened twice in 2 weeks at busy intersections. I have brought the car to the dealership but they are unable to replicate. There was no prior warning lamps or signs prior to this happening.

The contact owns a 2020 Acura Mdx. The contact stated that upon coming to a complete stop, the vehicle suddenly stalled. After which, the contact became aware that the vehicle briefly failed to detect that the key was present, preventing the vehicle from starting. After a short period, the vehicle was able to detect that the key was present, and the vehicle started. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 10,000.