Equipment Problems of Acura MDX - part 1

While driving our sunroof exploded. There was a loud pop, I thought a tire, my grand daughter thought a gun shot. We pulled off the road to find the sunroof had cracked down the sides and the back and a crack diagonally. We were traveling so we taped it up and when we returned home took the Mdx to the Acura dealer.

See all problems of the 2022 Acura MDX 🔎.

My 2023 Acura (VIN# [xxx] ) has experienced two separate incidents of sudden, total power loss while driving. In both cases, all dashboard warning lights came on, including the brake light, and the vehicle reduced speed to 20 mph and would not accelerate. The first incident occurred while I was driving on a 55 mph expressway, creating a major safety hazard. I had to maneuver to safety in high-speed traffic. The second incident occurred under similar conditions. The dealer has been unable to resolve the issue. I am filing this report to document the safety risk for investigation. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The geniuses at Acura / Honda quit installing siriusxm in the 2025 Mdx and instead relies on the user's cell phone paired to the "radio" to get siriusxm. My issue is that it cuts out when my cell phone doesn't have a clear view of the siriusxm satellite. Sometimes it continues when reception improves, but most times I have to reboot the sirusxm app on my cell phone. This quite dangerous in traffic and definitely is not a safe action. I'm quite ready to change cars because I don't want someone to get hurt because of this design flaw. This has been happening since I bought the car in January but is getting more frequent with the foliage on the trees.

I have experienced the vehicle not unlocking when the key fob is near(in my pocket) the vehicle and my hand is touching the door handles. The vehicle is designed to unlock when the key fob is in close proximity while hands are on the handle. This is a safety/security concern because in an emergency, the vehicle does not function as it is intended to.

Vehicle is getting errors for emssions controls, parking brake, and sh-awd system faults all at the same time. Car will still function normally and codes will go off and come back intermittently. Also while reading the codes it will get a u3006-16 code for low voltage on the ecm. Confirmed battery is good under load test and alternator is charging at 14. 2 volts.

See all problems of the 2019 Acura MDX 🔎.

I been having deceleration problem and shut down unexpectedly problem with my Acura Mdx 2020 truck. I can be driving my truck normally and out of no where my truck would lose power slow down and eventually shut off completely. I avoided like 5 car accidents with this incident happened to me. I have bring the truck to Acura and they are not fixing my problem. I am scared to dead to drive my own truck. I always drive with my kids in my truck. Please help I don’t know what else to do. This truck is going to get me in a nasty car accident and I can even lost my life. Back in 2024 in September I was driving on 78 on my way to jersey city, I was driving like 65 miles, my truck slow down lose power and eventually turned off. Someone almost hit me from behind. On Wednesday July 02/2025 I was driving like 20 miles approaching a red light to stop once I press the break pedal my truck completely shuts off. I needed to wait like 1 minute or 2 to turn on. Also on Thursday July 3/2025. I was on my way to the hospital with my kids and my truck turn off completely on a burger king drive through. That day I took my truck again to Acura to check on it. They told me nothing was wrong with my truck.

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Phone: 862-452-2998 VIN: 5fryd4h51hb033714 vehicle : 2017 Acura Mdx dealership: dch montclair Acura, bloomfield NJ 07103 warranty: extended warranty active previous case 1526905 subject : formal complaint-dashboard errors and inadequate warranty support dear Acura client relations, I am writing to formally file a complaint regarding ongoing dashboard error messages in my 2017 Acura Mdx and the poor handling of the situation by both your customer service and dch montclair Acura in bloomfield, NJ. The errors occur intermittently during my work commute. When I contacted customer service, I was told by case manager (andrew) on 6/11/2025 @ 1:08pm that nothing could be done unless I brought the vehicle in while the warning lights were actively on. This is unrealistic and dismissive. It is not always possible or safe to divert immediately to a dealership and I do not believe that Acura expects its customers to drive around hoping a warning light stays on long enough to be seen by a technician. I understand that modern vehicles like the Mdx store fault codes even after warning lights disappear. That is the purpose of diagnostic equipment. Denying a warranty repair based on whether a technician witnessed an error live undermines the value of the extended warranty I paid for raises serious concerns about safety and accountability. I plan to visit dch montclair and attempt to schedule an appointment in advance. I expect a full diagnostic scan to be performed, with no fee applied unless the issue is clearly outside of warranty. I am requesting the following: a complete diagnostic of stored fault codes, regardless of whether the dashboard errors are active at the time of service. Full written documentation of the findings and action taken a clear explanation of any charges and why they would apply under my extended warranty. If this matter is not resolved appropriately, I will escalate it through the bbb.

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Acura Mdx sunroof explosion striking my wife face and glass going into my kids 5 and 3 car seats. The dealer nor american Honda are not taking accountability for it.

See all problems of the 2024 Acura MDX 🔎.

My car has been going into neutral when in the autostop. The only way to get out of it is to turn it off and back on. It's incredibly dangerous. I almost got into a horrible accident. It happens suddenly and without warning.

The passenger windshield behind the driver's seat smelled of smoke and exploded the car while driving. This model has had multiple of the same problem with other cars and refused to identify and fix the problem. I have been informed by Acura that it's an out-of-pocket expense and not covered by warranty because it's not yet under recall despite several occurrences.

Multiple system warnings lights on dash appear indicating multiple systems issues including possible loss of power. See video first occurrence- August 2024 - dealer said it was due to software that needed to be updated. The repair was completed. Second occurrence - may 2025 - dealer has car for over a week and is unable to find the problem. No codes were stored so they say they can repair it. Honda says it’s the dealers problem I have the last occurrence on cell video but I’m unable how to upload as it’s not jpeg.

I was in traffic on a major highway during rush hour, and my car went into neutral on its own in the middle of the highway. I was unable to put it in drive, restart it, turn it off or do anything else. The car truck behind me almost hit me and other cars were honking their horns as they changed lanes and drove past me. It was extremely frightening and unsafe as my car sat there without moving, on a major highway, in the middle of rush hour, at 5:35 pm. This happened before and I reported it to the dealership in 2024, and took my car in on three different occasions. In November 2024, less than a year after I purchased the certified pre owned car, it shifted into neutral twice within 20 minutes while I was driving intown, and again later than day as I exited a highway. The third time, I was able to get a video of it on my phone. The dealer said they could not reproduce the problem but fortunately, I sent them the video that shows the oil, battery, abs, acc, brake, road departure system, tire pressure, lkas, brake system and other lights were all on. They said they addressed the issue then. This time around, in April 2025, they told me that they were unable to reproduce the issue but that it was because my battery tested low. Nothing was mentioned about a battery in November when the battery was still under warranty. Now they are saying it is the battery. There were no warnings before the car stalled. This is concerning and very unsafe. I cannot upload videos to this report so I have uploaded a few screenshots from it.

This is a known issue with Acura that they have not addressed. The software cannot be updated due to a flaw in their design. The dealerships cannot even update the software since it is designed to only be updated via a wifi connection, which does not work. This is critical, because the 2025 Mdx is actually a major departure from prior years in how the brakes and other functions operate. When I brake, it is very rough and uneven and the engine revs and surges the vehicle forward. Only a software update could possibly fix this, but this is not possible, due to the lack of any access to the car's electronics. Quite frankly, Acura marketed this vehicle to be vastly superior to prior year models, but they cut out various features (including a hard wire connection to the electronics).

I stopped at a red light and when I went to pull of the car cut off. I had to restart the car to pull off. This is the second time that this has happened.

About maybe 2 months ago my tailgate open light comes on. When the exterior light is left on when I get in the car. . . It will go out but the tailgate light open will come on while driving and you will a ding then the light comes on while drive ng. As a result the car alarm. Goes. Off several times. I have checked the tailgate and it is closed I have taken it in but they can't find the reason why this happening. I have been on other forums and this appears to have been a problem. With. Other Acura 2008 Mdx,s.

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Keyless access unit shorted and triggered alarm and drained the battery.

My Acura Mdx 2020 had an issue in which the automatic start-stop system sometimes not manage to start the engine after stopping.

March 21, 2025. I made an appointment to the closest Acura dealership (sterling mccall Acura sugar land, TX) for the two recalls I have on my 2020 Acura Mdx. They were not able to accommodate with my timing request. Since I reside more than one hour away, I am not able and willing to drive so many times for this issue. I've asked them to fix the recalls today, as I have 3-4 hours free. They were not able to and offered me a rental car to keep until the problems are fixed. Due to my location and timing consuming to drive to their location (the closest to me), I refused. When I bought my brand new Mdx I trusted the brand, and now they are not able to provide a covenant solution to me. I am very disappointed.

I was stopped at a traffic light and my car just shut off for no reason. I had to keep trying to start it but it wouldn't turn back on. I finally got the car to completely turn off, sat a couple minutes and then restarted it. Thankfully I was able to get it back on before the light changed again.

My Acura Mdx 2016, when stopped in traffic or at a red light will randomly shut down or switch to neutral. It started 2-3 years back. This has happened frequently last few months. Last time I was stuck in the exit of a parking garage blocking the exit. After around 20-30 mins the car decided to start on its own. I took the car directly to a dealer who found no issues with the car. I had the battery replaced recently with a new battery upon searching the internet, I found this link where each person is describing the same issue [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Vehicle make/model/year: 2019 Acura Mdx component affected: forward collision avoidance / lane departure / adas (front camera system) summary of issue: I am filing this complaint regarding a recurring and dangerous issue involving the front windshield-mounted camera on our 2019 Acura Mdx. After purchasing this vehicle and driving approximately 5500 miles in las vegas, multiple critical safety warnings began appearing on the dashboard, including: •“collision mitigation system problem” •“road departure mitigation system problem” •“lane keeping assist problem” •“adaptive cruise control problem” these warnings occur continuosly. The warning lights won’t turn off, resulting in the complete shutdown of essential advanced driver assistance systems (adas). Safety concerns: this camera-related failure disables major safety features designed to prevent accidents. The driver is left without automatic emergency braking, lane keeping, or adaptive cruise control. This is especially dangerous at highway speeds. Acura has not issued a recall, despite the widespread nature of this problem and documented cases in other hot-weather regions. Service experience: we purchased the vehicle used from a Cadillac dealership. The issue began approximately 3 months after purchase. A mechanic confirmed that the front camera system is likely malfunctioning due to heat exposure—a known problem with this model. Why I’m reporting: I believe this is a safety defect that should prompt investigation. Acura appears to have issued technical service bulletins (tsbs) but has not taken action to proactively notify owners or issue a recall. This defect compromises driver and passenger safety and puts others at risk.

Electric parking brake light and emissions system light popped up at the same time. Replaced the battery the lights gone immediately for weeks, but reappears again. Disconnected the battery and reconnected it the lights gone for one month and came back again. Search online there are a lot of similar situations. The dealer replaced parts but the issue stated. There must be some malfunctions of the ecu or something else.

See all problems of the 2018 Acura MDX 🔎.

When I stopped in traffic, there are times the gear shifted from drive (d) to neutral (n) by itself. And sometimes the engine shuts off. This problem started last month until now. I brought the car to the dealership for diagnostic tests but according to them, they found no problem with my car. I saw in social media that lots of Mdx owners experienced the same problem.

Rear storage compartment is collecting lots of moisture. This area is growing mold on the carpet and lid. Not sure if there is a faulty drain issue or the manufacturer failed to insulate this area properly causing major condensation. This is a serious health hazard concern as occupants are now exposed to mold. Vehicle is scheduled to go in to the dealership to test for water leaks 2/21/25. Until we get into the dealership, from my observation it appears to be an issue with condensation from improper insulation/engineering.

The vehicle stalled and was unable to start again, called aaa , they jump started but when I went to dealership they said it wasn't the battery. The car electrical electric system was flashing. The breaks won't release. This is not the first time. My car is currently in Acura service for 5 days and they can't figure out what the problem is. My friends car also has had similar issues. I have a video of the flashing indicators. The car has only 33k miles.

I just read about this new recall on Honda and Acura vehicles. I just wanted to say that I am really mad at Honda and you guys at NHTSA. You just put these issues out there in the media that Honda and Acura have all these safety issues and these are really dangers issues people could loose their lives here , but no one fallows what Honda and Acura are doing. I have 2019 Acura Mdx and I got this recall flayer in the mail I late 2023 and the flayer stated that we will be notified by Acura and Honda when the parts are available. And it clearly says that this is a dangerous recall lives could be at stake. Guess what now is November 2024 and I was never notified by any means no flayer no phone calls no email no nothing. Nobody cares . Now this comes out again same issue and what nobody cares again. This is ridiculous someone should be held accountable for putting my kids my family in danger. Like I said my vehicle was recalled in 2023 for this same dangerous issue and no one ever contacted or sent another flayer again. Good thing I called Acura two weeks ago just out of curiosity about the recall for 2023 . They said OH ok will schedule you for aril of 2025 hahaha. This is crazy it takes two years to fix an issue this dangerous. And guess what they will probably call me in April of 2025 and say they have no parts and that would be able to schedule me for 2026. Yeah that how dese recallls work and no one cares about people and family lives. Thank you Honda Acura and NHTSA.

Contacted dealer to schedule a recall repair appointment in July 2024. The appointment was scheduled for November 11th. I showed up on November 11th and was told my appointment was not scheduled until December 11th. It’s been more than 4 months since I contacted them and the repair hasn’t been done.

Dealership is unable to repair recalls.

Airbags: I was driving on interstate five when traffic had come to a slow stop. The vehicle far behind me not paying attention and hit me going at a very fast speed that forced my car into a box truck in front of me. My car was found to be a total loss. Zero airbags were deployed with either impact. The hood completely crunched and dash broke open inside vehicle.

We have had several recall on this automobile. The 2 outstanding recalls are almost a year old. One is for the fuel pump and the other is the connecting rod bearing. My wife is afraid to drive the car long distances because of this. We would like the dealer to buy the vehicle back if they can't perform the repairs.

Air conditioning system in 2017 Acura Mdx is releasing chemical fumes when air conditioning is turned on. This problem was reported to authorized Acura service center (chapman Acura in tucson, arizona) during vehicle warranty period. This problem has been reported to this Acura service center more than 5 times but the Acura service center is not fixing the problem. Release of chemical fumes from air conditioning system is causing respiratory problems and is a passenger safety issue. Chapman Acura has charged consumer several times for the same problem but has not fixed the issue.

My 2020 Mdx with less than 52,000 miles (VIN [xxx] ) has a transmission problem. I serviced the SUV as recommended by the dealer regularly and I take very good care . The transmission jerks several times when taking my foot off the gas to slow down within my short drive to and from work. If I parked on a little uphill or downhill roads and switch gear (either forward or reverse), the car jerks and jumps. I mentioned the issue to the dealer 3 weeks ago but of course couldn’t find any issues. Please advise. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

When the vehicle is idle, for instance at a light, it will shut down. It idles a little, goes into neutral and shuts completely down having to be restarted. I always turn off the automatic start on the vehicle after I start it, so it is not that. It has also done it while driving. It is very unsafe to be driving in traffic and have your vehicle shut down with no warning. Please advise on what actions should be taken to correct this issue.

Engine poweer failure while driving at highway speed. Vehicle could not maintain allowed highway speed (above 45 mph) while moving in fast traffic. First warning indicator appeared after driver noticed loss of power while driving 60 mph. Independent service center confirmed error code p0304, misfiring cylinder. Could not identify problem with spark plug or ignition coil. Technition found engine knocking during diagnostic exam.

Twice so far my car just turned itself off while stopped in traffic at a stoplight. It would not turn on immediately. Traffic built behind me, steering was locked, brakes not working. After sitting a minute or so it would start again and then the steering would then work, gas accelerator, brakes would all then start to work again. It was scary and unsafe. This needs a recall!!!.