Sun Roof Problems of Acura MDX

Tl the contact owns a 2011 Acura Mdx. The contact stated that the sun roof exploded and caused the glass to fracture. The slider was closed, which prevented glass from entering the inside of the vehicle and injuring the contact. The manufacturer was notified and stated that each dealer acted independently; therefore, it would be at their discretion to replace the sun roof glass. The dealer (mac churchill Acura, 3125 ne loop 820, fort worth, TX 76137, 1-(817) 232-2872) advised the contact to call the manufacturer and not to replace the part. The manufacturer expected the contact to call several dealers to determine if they would replace the part instead of just replacing the part. A police report was filed. The approximate failure mileage was 94,225.

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