Table 1 shows one common equipment related problems of the 2023 Acura TLX.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Purchased a 2023 Tlx aspec with telecommunication package from carvana. When I as unable to connect my device to the vehicle, I took it to my local Acura dealer per the limited warranty instructions. It was there after they removed the dash, we discovered the control device was missing and the bracket was missing and the coaxial connector that attaches it to the dashboard is broken. The cellular device was removed as well to avoid tracking. With the harness damage, the correct repair to the car with the low miles it has is to replace the harness and then replace the missing part and the bracket. None of this was disclosed at the time of purchase. I have tried reaching out to carvana and the only answer I receive is to email their fraud department, which I have twice.
Car was stolen unreasonably easily. Car alarm did not sound, Acuralink tracking was immediately disabled. Car started and drove away despite keys being secured in a faraday box. Acura has a fatal design flaw in their hardware/software that makes theft of the Tlx extremely easy. Evidenced by numerous online complaints from owners like myself, as well as by iihs study on most stolen cars. Tlx appears as both the second and fifth most stolen car relative to average:[xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Well, since I purchased the 2023 Acura Tlx tech pckg, "it's a nightmare" everytime I drive it , I'm not enjoying it at all! I can't keep the car to go between the 2 lines! it just keeps going zigzag, I keep telling myself that maybe because "it's a brand new car" give it more time for adjustment. . . ! but it's getting worse and worse to the point that when it's raining, I have to pray to get home safely!.
Please see attached document, as my whole description would not fit in the box.