Equipment Problems of Audi A5 - part 1

Immediately after taking it home from a dealership, I noticed the mmi system wasn’t turning on. I figured it would fix itself, but it’s been 4 days and nothing has happened. The screen stays black when starting the car. When I reset the mmi by holding the volume knob for 10 seconds, it briefly turns on but shuts itself off right after.

See all problems of the 2016 Audi A5 🔎.

I was driving down the interstate when my warning transmission failure light came on. Then another message said you can drive with limited use if vehicle. Seconds later the warning transmission failure light came on again and said drive to your nearest repair shop. Moments later the warning came on and said safely stop your vehicle. I pulled over on the side of the road and pit my car in park. After doing so the warning transmission failure stayed on and the car no longer would shift into any gears. The car never overheated or stopped running. I had to get the car towed. My car has been in the shop for 3. 5 weeks and no one can tell me what's wrong with it.

See all problems of the 2021 Audi A5 🔎.

After purchasing the vehicle on 8/2/25, I discovered it had outstanding safety recalls that were neither addressed nor disclosed by the dealership at the time of sale. I have since taken steps to fix these safety issues, but the dealer’s failure to inform me or resolve the recalls before the sale put me at unnecessary risk. I urge the NHTSA to review the dealership’s records from 8/2/25 to hold them accountable for selling a vehicle with unresolved safety defects that compromised my safety. It is not allowing me to add case card with report, only case card available as of today.

See all problems of the 2015 Audi A5 🔎.

The mmi resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more frequently. Navigation, car play and the radio are affected. It is startling when the radio turns on when it was previously turned off. It is not possible to use the navigation system. The concern is that the mmi controls other important functions and it's unclear if they will continue to work. Additionally, a linked phone restarts the Audi ap so using its navigation system (not in car play) is affected. I have to turn bluetooth off so the car won't recognize the phone. I have reset the mmi multiple times, reentered my email and password and/or pin. Nothing works even with assistance from Audi software service. The car is virtually undrivable and incredibly disappointing that Audi is doing nothing about solving the problem.

See all problems of the 2020 Audi A5 🔎.

The mmi system keeps rebooting. Once when I was backing up, the screen started resetting compromising the backup camera display and any cross traffic warning that may of been there.

My car’s multi media interface (mmi) keeps restarting every 1 to 2 minutes everyday while driving the carthe mmi runs my navigation (not through my phone) and music by connecting to my phone with bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the mmi began restarting.

The mmi reboots 3-4 times while driving, a big distraction. It starts by checking remote access rights, then has a few other messages. It takes nearly 2 minutes to reset and often this occurs several times. If you select certain options, the mmi starts to change seat and other settings while vehicle is in operation. The dealer has no software updates/upgrades to resolve this potentially serious issue. This has happened several times recently (last few weeks).

Mmi system frequently shuts down and reboots. This is a safety concern as the screen has shut down and gone dark in the middle of backing up, while using the backup camera and navigation is lost when driving on the highway causing a dangerous distraction. Within a minute of turning on car, the system shuts down, reboots and continues to shut down and reboot repeatedly throughout the duration of the drive. They system only stays operational for a few seconds to a few minutes at a time. This has been happening ever since I purchased the vehicle in 2022, however it used to be sporadic, occurring only once a month or so. Recently is has been occurring daily and the mmi system is now completely unusable.

Communication system: the telephone microphone works intermittently and fails while the seat belt is fastened. The car is equipped with telephone microphones in the driver's seatbelt and on the roof, under the rearview mirror. The microphone system works when the seatbelt is not fastened. If the belt is buckled correctly and the mobile phone answers a call, the driver must manually disconnect the bluetooth to answer the call (or unbuckle the seatbelt). The dealer said it was an iphone issue; however, this issue has been known since 2020. The driver's belt is not damaged in any way. The dealer says I am responsible for replacing the safety belt to remedy the issue, but it is not assured that it will fix the problem. I purchased this vehicle in 2023, and the telephone issue has been a persistent problem. Nc is a hands-free state, and this issue causes me to disconnect my telephone and navigation maps or to handle my phone while driving to disconnect the bluetooth. Mmi reboots while driving: the mmi system turns off and restarts while driving. The screen goes black, and the system requires the driver to select user and sometimes enter a code. This issue will also cause a mobile device to disconnect. Particularly dangerous while using a carplay map application while driving. The dealer says I am responsible for paying for the software update. On Tuesday, July 8, I was driving in greensboro, nc, when the mmi system went black. My phone was connected using maps, but I unplugged it from the car, and my maps would not load on my phone. It was dark, and I was in an unfamiliar neighborhood. This experience was frightening and very unsafe. Audi has issued technical service bulletins on both problems without issuing a recall. Many owners of the 2020 model are experiencing these two issues. These are serious issues and should warrant recalls without any cost to the consumer.

The mmi system in the car constantly reboots and does not work for more than 30 seconds.

My mmi system is routinely shutting down. I cant use my garage opener, rear backup, warning collision effects and have to routinely reset while driving.

Multiple owners as well as mine mmi system just randomly rebooted multiple times when I was driving on the interstate. The speed goes up to 70mph and I lost my maps and everything.

The entire infotainment screen spontaneously crashes leaving the screen completely black for 30 seconds to a minute while it resets. This happens randomly and quite frequently, on average every 5-10 minutes that the car is on. The whole infotainment system becomes unavailable including Audio and, most dangerously, the backup camera. I have had incidents where I am reverse parking and I check my side mirrors and when I look back at my screen to see how close I am to the car behind me, the system is in the middle of rebooting and the screen is blank. I have taken the car to the dealer and have been told it’s a known issue but there is no fix and nothing could be done. There is no warning as to when the system decides to reboot. I have also had it happen during a very important phone call and the bluetooth was disconnected entirely until the system finished rebooting. I could only imagine if that happened during an emergency call.

Mmi/radio shuts off while driving every day. Good morning. I’m hoping someone here can help me. I have a 2020 A5 and about 2 weeks my car started doing an annoying thing where while driving the radio/mmi randomly shuts off and reboots. I’ve tried everything I can think of to both replicate it and stop it but nothing has worked.

Audi mmi keeps restarting every 5-15 minutes. During the restart the screen goes blank and starts up again. This sometimes happens while parking or backing up and all safety features become disabled.

Mmi (multi media interface) power cycles while driving. This can happen every 10-15 minutes. It just started happening in the last month.

The multi media interface (mmi) is constantly rebooting. Dealership efforts to repair have been unsuccessful and replacements are back ordered indefinitely. The inability to utilize the mmi poses a safety risk, as a variety of safety features are either inaccessible or much more difficulty to manage without the interface. I would greatly appreciate a thorough invedtigstionto resolve this significant safety concern. The Audi mmi (multi media interface) system plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems and safety-related functions. These include features like emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist.

Mmi (infotainment), and the dashboard screen will turn off randomly and reboot multiple times per day. This is incredibly dangerous as it turns all sound off, and driving visuals like back up camera and maps. Need to press multiple buttons upon reboot to get back to screen.

The mmi infotainment system randomly restarts approximately every 30 minutes. This causes apple carplay to disconnect, interrupting navigation and music. It's especially unsafe to interrupt while driving on freeway because it leads to missed turns or distractions on the road.

I would like to see if I have a case against Audi of America for installing faulty mmi systems in cars (specifically 2020 models). I have had to bring my car to the Audi dealership service department now four times due to issues with my mmi system turning off and on by itself and getting stuck in a rebooting or initializing loop. I have an extended warranty but have paid over 500 dollars to have the system repaired only to receive the car back and have the same issue. It affects my back up camera and after doing research found that there are so many people with the same issue. My car is currently in the shop for the fourth time and still the dealer has not been able to remedy the problem.

Audi mmi system randomly reboots during which time basic information is unavailable such as vehicle speed, fuel levels, etc. And requires user intervention to reactivate which distracts the driver from their primary functions. While this happens both screens available to the driver go blank.

Mmi spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The issue started in February/March 2025 and I requested my the Audi dealer to investigate while performing a 50,000 mile service in may 2025. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [xxx] ). This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicles mmi multimedia infotainment system will randomly shut off, go blank and reboot. This happens at random intervals and there doesn’t seem to be a pattern to the cause. It also happens at times when trying to back in, this is dangerous as it cuts out the reverse camera and the parking sensors while it reboots. It not only shuts off music it shuts off gps while it reboots. It does it with the regular gps as well as with apple carplay on.

Mmi randomly reboots involuntarily at any point during the drive. Reboots as often as once every few minutes and reboots about 5-8 times per drive. Cannot pin point the cause since it is not obvious. Also a safety concern because the mmi can reboot while backup camera is active or while car sensors are in use. Multiple owners of the same year model are having this same issue for months now with no fix from Audi. I have been having this issue non stop the last few months now.

Unknown.

See all problems of the 2011 Audi A5 🔎.

There was no damage caused. The Audi pre sense technology (automatic braking) has come close to causing several accidents by braking extremely hard when there has been no reason to brake.

Audi issued a service bulletin 90t2 in regards to the telematics control module failure. With this failure the bluetooth feature in this car no longer works. Most if not all states have adopted laws in regards to hands free devices. This is a know issue with Audi and this has lapeciric year car however there is no recourse in getting it repaired except to pay out of pocket. The is a $2200 dollar repair and insane for a consumer to have to pay when the company knows this part is faulty.

I was having an issue with my 2013 Audi A5 starting. A call to roadside assistance was able to jump my battery and the car would start and run. However, the same issue kept happening. The epc warning light would come on and it took a few weeks to get scheduled with a mechanic. I purchased a mobile jump starter myself because I never knew when the car would or wouldn't start. After taking the car to Audi, they found the "transmission coolant valve failing internally causing coolant to migrate up connector - this is causing a short which is draining the battery. If not fixed it will continue to deplete the batter. Recommend replacing valve and and connector". [2023 Audi inspection report. Pdf] this was verified by another mechanic who did the work and shared the faulty, corroded transmission pump connector and leaking valve. [photo: 2023 corroded connector transmission coolant valve. Jpg; 2023 transmission coolant valuve and connector. Jpg] I won't speculate about the potential outcomes of such a failure, but I was told by my mechanic before I brought it in that I should no longer jump the car, because if what Audi found was correct, I could at minimum cause a full failure of the car's electrical system or a fire could start and recommended that I tow the car in for repair, which is what I did. An internet search shows this isn't a unique or isolated issue. Audi owners over the past 7+ years have been experiencing the same issue with the transmission coolant seeping into electrical components, causing shorts and electrical problems like mine. [xxx] [xxx] [xxx] this pump and its proximity to electrical components is a dangerous risk to drivers not aware that what appears as a simple dead battery, could in fact be one jump start away from disaster. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2013 Audi A5 🔎.

All four tire have required replacement due to tread separation 2 tires replaced June 2023 with less than 15,000 miles 2 tires replaced September 2024 ,with thread separation.

See all problems of the 2022 Audi A5 🔎.

I was traveling around 7 pm on highway and sunroof shattered unexpectedly. The car ahead ahead of me was two car lengths ahead of me and I’m unsure as to why it shattered, specifically in the center of glass.

See all problems of the 2018 Audi A5 🔎.

My vehicle was repaired pursuant to rearview/backup camera recall (22v742000). Unfortunately, the issue has again arisen and the backup camera alternates between a white screen, a black screen and a frozen screen.

Jack failed while using to lift car. The "teeth" (hidden underneath the silver body mounting point) which engage the left and right halves of the jack scissors had become mashed up, and slipped a notch or two, suddenly dropping the car downwards. Yes I have the part for inspection. Audi seattle service department said my only alternative through them was ordering a new one for full price. Yes they saw the jack.

See all problems of the 2014 Audi A5 🔎.

Water pump leaking.

I have a 2018 Audi A5 premium plus cabriolet 2d. At 13000 miles all tires were determined to be worn to the point of being unsafe by the Audi dealer. They were at 2/32, 3/32. My complaint is against Audi for putting a failed type of tire on this new car. This has caused a dangerous condition for this car. This can be verified at the Audi in sarasota florida.

While I was driving, my car started to slow down and eventually stopped in the middle of the road. There were no warning sensors or indicators on the car. Ii then started to see smoke coming from my hood and decided to turn off the car and get out to inspect. On the right front side, I saw a fire under the car. The fire department was called and they put out the fire. They suspected an electrical issue, however it has yet to be confirmed. I contacted the dealership and they said they do not handle repairs of that sort. Insurance sent out an estimator for the damage. The car will be sent to a mechanic to diagnose the issue.

See all problems of the 2012 Audi A5 🔎.