Front Seat Heater/cooler Problems of Audi A6

I have a 2004 Audi A6 quattro 3. 0 l. This weekend my grown son was sitting in the back seat and had his suit in a garment bag next to him. The heated seats were both on in the back. They smelled something burning and it turned out it was the heated seat. It burned the garment bag right into his suit and ruined the suit jacket as well. My seat looks like it was ready to catch on fire. I have 44,000 miles on this car. I have not contacted Audi yet, and my fear is that when I do they will make me pay for this. I feel this is a major safety hazard and now I have to worry about the rest of the seats as well. I can't imagine what would have happened if a person would have been sitting there!.

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My 1999 Audi A6 has seat heaters. When using the driver's seat heater, the steering wheel also heats up for a few minutes at the start of the heating cycle. Recently, upon starting the vehicle where the seat heater had been left on setting 2 of 6, I noticed a small hole being burned through the steering wheel cover. I immediately turned the seat heater off and the burning stopped. Unfortunately, I cannot now use the seat heater and there is a hole in the steering wheel cover.

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Upon activating the driver's side seat heating element, the steering wheel heater begins to heat. The steering wheel, after a short while (approx 5 minutes) reaches temperatures unbearable to the touch, and also begins 'burning through' the steering wheel casing in multiple locations.

Steering wheel caught on fire when seat warmer on the driver side was on.