Frontal Driver Clockspring/spiral Cassette Problems of Audi Q3

The contact owns a 2015 Audi Q3. The contact stated while driving at an undisclosed speed, the oil light remained illuminated. The check engine warning light was illuminated. The vehicle was taken to a local mechanic who confirmed that the vehicle was experiencing an abnormal oil consumption. The mechanic performed an oil change however, the failure persisted. Additionally, the contact stated that the controls on the steering wheel were inoperable. The contact stated that the steering wheel air bag was inoperable due to the electrical shortage in the steering wheel. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,600.

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The contact owns a 2015 Audi Q3. The contact stated that the horn became inoperable and additionally, the hand controls were not functioning as needed. The vehicle was taken to the local dealer, where it was diagnosed that the clock spring needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the air bag warning light was illuminated. The horn was also inoperable. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 80,000. The VIN was not available.

The contact owns a 2017 Audi Q3. The contact stated that while her daughter was reversing at an undisclosed speed, the horn had inadvertently activated and the contact had to disconnect the clock spring fuse to deactivate the horn. Additionally, the steering wheel made clicking noises while making turns. The vehicle was taken to an independent mechanic who diagnosed that the clock spring needed to be replaced. The dealer was made aware of the failure but informed the contact that the clock spring part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.

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