Engine Oil Leaking problems of the 2011 Audi Q5

Excessive oil leaking from undercarriage.

Oil leaks badly from rear main seal and timing cover.

I have been treated so badly that I will never buy another Audi. The manager has terrible leadership of the dealership and my service experience was a absolute disaster. I have been a loyal customer since I purchased by Q5 (never missed a service appointment and always did it at the dealership). The engine has leaked oil the entire time. 3 years ago Audi replaced the pistons due to a design defect (they paid for it). 4 days before my regularly scheduled service appointment my engine died while driving it home from work through a residential neighborhood. I had a half-mile warning something was wrong when the engine started sputtering. If I did not have my foot on the gas, the engine would stall. When I got it into my driveway and turned it off it would not restart. After 4-5 attempts, the engine would not turnover. So I had to tow my car to the dealership for assessment. The next day they tell me engine car was worthless and that I must put in a new engine for $11,000. They said they have seen engines fail around 105,000. Mine has 107,000. I asked why they did not alert me to this risk as I would have brought the car in sooner. I argued back until they reduced the price to $6,300 for new engine on a 6 year old car, and they would offer me $8,500 to trade it in on a new one. I do not have $6,300 to do invest. Besides, the engine in the Q5 has had issues since I purchased it as a pre-certified vehicle in 2011. I am a single mom, and I have had to rent a car on my own for the last 2 weeks, while the service department "assessed" the engine issue. Today I finally gave up and I arranged for my Q5 to be towed to a salvage yard. If Audi would have worked with me on alerting me to possible engine failure issue at 105,000 miles; suggested fixing my car sooner; offering me a loaner during this process; or a better trade in value -- I would have bought another Audi.

Audi Q5. Consumer writes in regards to no remedy/time frame available to repair air bag replacement recall, fuel pump cracks and engine oil leakage issues. Updated 04/19/2017.

The contact owns a 2011 Audi Q5. The contact stated that a large quantity of oil leaked and caused the timing chain to fracture. The vehicle was towed to a dealer where it was diagnosed that the entire engine needed to be rebuilt. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.