Steering Failed Problems of Audi Q5

Seriously dangerous steering failure in 2014 Audi warmed the car up, drove 15 minutes to a gas station, turned it off to fuel up and went to restart after engine was off for approximately 5 minutes, upon start up and the message displayed "steering defective" do not drive vehicle. The power steering was non functional and the wheel essentially locked up. This has happened twice, both at very cold temperatures (once at -40 degrees below and once at -15 degrees below zero). Some quick internet searching leads to lots of complaints of the same situation for 2014-2015 Q5's. The sq5 of the same year has a recall for this very issue but the Q5's for some reason did not get the recall. It sounds like in some instances its a simple software update and in some cases its an entire new steering rack replacement costing up to $5,000. It sounds like Audi has not covered this issue under warranties nor has it issued a recall to cover the same issue on the Q5's as was experiences with the sq5 of the same year (recall #48m1 & NHTSA #11184036). I am 300 miles from the nearest Audi dealer. Audi says they will not cover it because its out of warranty. I explained it matches a recall for the sq5 and believe the Q5 was overlooked with that recall, they were of no assistance. Audi says I can pay several thousand dollars to have it towed to the dealership but they are not likely going to cover any of it since there is no recall. Seems as though there are a lot of us out there that have the same safety issue, what can be done to get this safety issue fixed by Audi? luckily I was stationary on both occasions otherwise this would have caused a serious crash and possible injury. Im scared to drive in cold weather anymore. I would think Audi would care about such a huge safety issue!.

See all problems of the 2014 Audi Q5 🔎.

On 7/26/20, while backing out of a costco's parking lot, a message suddenly appeared on my dashboard, �steering defective do not drive vehicle�. The weather was hot with temperature reading of 99 degrees fahrenheit. My vehicle was still moving, but the steering wheel became extremely stiff I did not have full control of my vehicle. Luckily, I was in the parking lot and there was no oncoming cars. I was able to shift to drive and moved back into my parking space. I can't imagine what would happened if I was driving on the freeway/street and this error occurred. I ended up having my vehicle towed to a nearby Audi dealer service location. They confirmed a problem with the steering rack and found fault c10ad29 motor position sensor range/ performance static in their inspection report. Control module on steering racked has failed according to the report. They recommended replacing steering rack for $3752. 25. Since the car warranty already expired at 55442 miles, the Audi service location refused to cover the cost. I would assume that the steering wheel is one of the most important components in a car and this is a serious safety concern, so I reached out to Audi USA. I expressed my concerns about the safety issue with their faulty steering wheel, but they responded that this is just normal wear and tear. They do not have any a recall in place and they would not cover any repair costs unless the car is till under warranty. I bought this car brand new and has always brought to authorized Audi dealership for all scheduled maintenance services. This is a serious safety concerns that should be further investigated.

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The contact owns a 2013 Audi Q5. While driving 20 mph and exiting the freeway, the steering wheel failed to move and seized. The steering system malfunction warning indicator illuminated. The vehicle was taken to a local dealer (Audi valencia, 23923 creekside rd, valencia, CA 91355, 661-888-1453) where it was diagnosed that the steering rack module and the power steering module needed to be replaced. The parts needed to be ordered. The vehicle was not repaired. The manufacturer (samantha at 1-800-822-2834, ext 43358) was notified and opened case number: 180034706. The failure mileage was approximately 60,000.

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Right after starting the car steering locked, like it's lost power boost, with a message "steering failure".