Structure Problems of Audi Q5

The contact owns a 2018 Audi Q5. The contact stated that while driving 35-40 mph and accelerating, the vehicle lost motive power. The contact pulled to the side of the road, and the vehicle was able to restart. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the body control module(bcm) was floating in water. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was contacted and informed the contact that the vehicle was previously repaired under NHTSA campaign number: 21v947000 (electrical system, structure), and the additional repairs were at the contact's expense. The contact stated that the recall remedy was inadequate for the failure. The failure mileage was approximately 58,000.

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The contact owns a 2018 Audi Q5. The contact stated that while pulling into a business at an undisclosed speed, there was an unknown warning light illuminated, and the message "left and right rear signal and center rear brake light malfunction" was displayed. Additionally, the contact stated that the key warning light and engine malfunction warning lights were illuminated. The vehicle was taken to a dealer where it was determined that there was water intrusion into the rear cargo area of the vehicle, due to a clogged drain. The contact was informed that the drain tube needed to be cleaned, the module needed to be replaced, and the vehicle needed to be rewired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.

The contact owns a 2018 Audi Q5. The contact stated that while driving at an undisclosed speed at night, upon reaching the destination, the contact became aware that the headlights would not turn off. After which, the vehicle failed to restart, and the vehicle was towed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v947000 (electrical system, structure); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2015 Audi Q5. The contact stated when the vehicle was driven to the independent mechanic for an inspection for a possible oil leak, the mechanic observed that there was a significant amount of corrosion on the rear sub frame of the vehicle. The contact was advised by the mechanic that the vehicle was unsafe to drive due to the extreme corrosion of the rear sub frame. The vehicle was not taken to a dealer to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

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The contact owns a 2018 Audi Q5 the contact stated the vehicle was parked due to a rain storm. The contact attempted to start the vehicle but it did not start. The vehicle was taken to the dealer who performed a diagnostic and stated water entered the vehicle through a fractured seal causing the wiring to get wet. The vehicle was not repaired due to cost. The contact referenced NHTSA campaign number: 21v947000 (electrical system, structure) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

The contact owns a 2018 Audi Q5. The contact stated that the vehicle was repaired under NHTSA campaign number: 19v737000 (structure) however, the front driver's side wheel arch trim panel was detaching from the frame. The contact related the failure to NHTSA campaign number: 19v737000 (structure). The manufacturer was made aware of the issue and informed the contact that the repair was not covered. The vehicle had not been repaired. The failure mileage was 32,827.

The contact owns a 2015 Audi Q5. The contact stated that after taking the vehicle to the dealer for service, the dealer determined that the vehicle was unsafe to drive due to severe rust on the rear subframe. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,200.

The contact owns a 2021 Audi Q5. The contact stated while driving approximately 45 mph, the vehicle engine lost power. The contact stated that all the warning lights on the dash were illuminated and the windows began to go up and down. The contact lost power steering functionality but the brakes were functional and she was able to safely stop the vehicle. The contact attempted to restart the vehicle but the vehicle would not restart. The contact had the vehicle towed to a dealer who diagnosed it and determined that water had entered the vehicle and short circuited the gateway control module. This failure is related to NHTSA campaign number: 21v947000 (electrical system, structure). The vehicle has not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.

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The contact owns a 2021 Audi Q5. The contact received notification of NHTSA campaign number: 21v947000 (electrical system, structure). The dealer was contacted and informed her that an appointment for service would not be available for two months. The manufacturer had been notified of the issue. The contact was informed that the protective cover used to repair the failure was a plastic cover which the contact did not believe was adequate for the repair. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.