Gas Recirculation Valve (egr Valve) Problems of Audi Q7

The contact owns a 2014 Audi Q7. The contact stated that while driving 60 mph, there was an abnormal beeping sound coming from the warning light on the instrument panel. The message "low coolant" was displayed. In addition, the vehicle stalled. The contact was unable to move over to the side of the road. The contact raised the hood and refilled the coolant reservoir. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in the Volkswagen emissions scandal several years ago, and the vehicle was repaired. The contact stated that the failure persisted. The contact related the failure to the egr (exhaust gas recirculation), where the valve recirculates exhaust gas to lower combustion temperatures and reduce nitrogen oxide (nox) emissions. The manufacturer was not made aware of the issue. The failure mileage was approximately 111,000.

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In January 2019, while I was driving on CA 110 in excess of 60 mph, the Audi Q7 tdi's glow plug indicator light came on, I lost acceleration and a few minutes later, my engine shut off and I was stuck in the left lane. I had to call 911 and have chp stop all traffic and push my car to the shoulder while I awaited a tow truck. Audi dtla told me that the high pressure fuel pump failed and that there was metal shrapnel in my fuel line and it all had to be replaced. They said this was a diesel warranty covered issue and we did not pay any charge. In June 2019 while driving on interstate 10 in az, the glow plug light came on again and we lost acceleration while driving over 60 mph. We immediately exited the highway and shut off the engine before the engine shut down on us, as it did in January. We waited an hour in 105 degree heat in the middle of nowhere, until we were towed 80 miles to Audi peoria, who claim they cannot identify the problem. They told us to ride in the car on top of the tow truck. We believe there is either an ongoing hpfp issue, or perhaps something related to the diesel modification, or that this particular car is a lemon - 2 breakdowns in 5 months, within 11,500 miles. The scariest part is that we were driving at highway speeds with our children in the car when the car lost acceleration. We were lucky that we did not get hurt or cause any accidents, but the Audi Q7 tdi, whether it's just this vehicle or all 2014 Q7 tdis are not safe. Audi America, inc. Has refused to repurchase the car or provide any other assistance or remedy. We refuse to ride the car because we are scared of another incident. We have warranties on the car, but that only covers repairs, it doesn't prevent you from getting killed on the highway when they cannot identify the problem with the car. No one at Audi has diagnosed the June 2019 problem we experienced.

I am disha and I bought an Audi Q7 for rs. 94 lakhs from bengaluru, two years and four months back. The reason was its speed as I had to travel to different cities and it was a business requirement too. I bought two more Audis for my business officials and purpose. But my experience with Audi is very bad. The first Audi car of mine is Q7 and it is a little over two years old. I have spent rs. 45 lakhs on my Q7 already for it to run efficiently. Currently, I gave the Audi for service purposes a month ago and I have still not got it back in spite of me paying the full amount. The excuse is that they are not able to get the automobile parts and it’s still to reach india from overseas. I now curse myself for my fleet of Audi. I have a q3 and an a4 too which are also the same and I had spent huge amount of money on them just to keep them running. Along with the performance of the car, high maintenance cost and bad after sales and dealership services I still thought of keeping my cars. But I am not able to get my car back after giving it for servicing. So I regret my decision of buying the Audi cars and would not recommend anyone to buy such cars or any of Audi cars at all. My name is disha and I am an established business woman of bengaluru.

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