Audi Q7 owners have reported 56 problems related to suspension (under the suspension category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Audi Q7 based on all problems reported for the Q7.
Both rear coil springs broke which the Audi shop has said is very rare to have happened.
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all problems of the 2018 Audi Q7
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Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.
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all problems of the 2017 Audi Q7
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The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need replacement if the entire assembly. There is nothing to support the coil in the lower control arm from fully disconnecting.
The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time of occurrence.
About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. The front driver side suspension coil spring failed. I was 80 miles from a dealer and had to get it towed to a chevy dealer, with a repair cost of $3,000, and had to repair other parts of the suspension that were damaged. I also elected to replace the fourth and final one while they were in there so it would not happen again. Never in 40 years of owning cars have coils ever failed on me. There must have been a bad run, and this should be investigated. Suspension failure, if it happend at speed could have been dangerous.
Broken front springs at 60000 miles.
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all problems of the 2019 Audi Q7
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Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher speeds.
Found broken rear shock springs during tire rotation. This is dangerous. Low quality parts from Audi.
Passenger side rear coil spring broken, shocks leaking. Confirmed by dealer. No warning lamps, messages. Potential safety risks include: suspension compromise with the balance and alignment of the vehicle. There is a risk of loss of control especially with emergency maneuvers or sharp turns. This leads to poor vehicle control, increase risk of roll of vehicle and braking control. Can cause uneven wear on tires which can cause a blow out or loss of grip on roads. The leaking shocks puts stress on other parts of the vehicle. Suspension may not respond correctly if the vehicle were to hit a pothole or make a sudden turn. The broken coil can puncture a tire, causing loss of control which can result in an accident. The vehicle is garaged year round, maintained very well, with no excessive wear and tear. One owner vehicle.
2017 Audi Q7 premium plus. 85000 miles. The car runs normal and has no warning lights and has been regularly services at Audi dealership. 1. Rear driver side spring broken. This is stated as a common problem with this model as researched on Audi forums. 2. Engine burning excessive oil. Have to add a quart every 500 miles. This is also stated as a common problem with this model as researched on Audi forums. Both incidents have a potential safety concern as a damaged suspension and engine can be detrimental for driving.
Both rear coil springs broke. Was not obvious when I was backing up. I heard a bang. I thought I hit something, but in fact I didn’t. I never knew what was wrong. The dealer reported that both rear springs were broken. He said it was a safety problem to keep it that way. The Audi dealer said it was a safety problem I think you should believe him. It is a safety problem. The car drove but I had to replace the springs cost thousands of dollars. Videos of spring at. [xxx] there was no crash. There was no heavy use. The spring simply broke the first one broke I believe at 55,000 miles and the second one at 76,000 miles. Everybody on the internet seems to be having broken springs on Audi Q7 and q5 models. And when they break, they’re no longer supported mechanic , as you can see from the photographs. One spring is supported in one way on the edge of the retain cup and one spring is pressing against some other component. It’s dangerous. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.
On October 9, I brought my 2019 Audi Q7 with approximately 79k miles to my dealership service department for an oil change and an inspection sticker. While in for the service, the dealership performed a multi-point inspection. During the inspection, the service technician found that both rear coils were broken off of the base. The technician recommended that these be replaced immediately and need immediate attention. The cost of the repair is over $3,000 and would then require an alignment and calibration, costing an additional over $500. I understand that these coils were recalled in later model Audi Q7's but not my year. Based upon this, it seems that the coils are defective and there should be additional recalls. There really is no reason for coils to break on a car that has such a large towing capacity (though I don't tow anything on the car and don't have a tow hitch). This is a safety issue for the car's performance and control.
Rear spring and lower plates have snapped and are broken. This happened at around 60,000 miles. A lot of 2017 & 2018 Audi Q7 owners are complaining at Audi forums. Please take a look at this issue. Thank you.
At approximately 67,000 miles there was a loud bang and the passenger side rear coil spring was broken.
The suspension spring on the passenger side rear wheel broke.
Rear drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and needed to be replaced. Confirmed and documented by dealer and repaired on 7-12-24. Vehicle has 93k miles and was last brought in for multi point inspection at 50k.
Both rear coil springs snapped, broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. From online search, there seems to be a high number of Audi q5's and Q7's from 2017 model year with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered.
No accident occurred. During maintenance service, the car was diagnosed with suspension problem, broken rear coil spring at the passenger side and seriously corroded rear coil spring at the driver side. Dealer service technician advised that the coil springs failure needs immediate attention, safety at risk. No warning lamps, messages or other symptoms prior to the failure. Car was at relatively low mileage (<45k). Noticed that same failure has been commonly reported by other Audi owners.
Spring coil broke off. There are multiple articles on the internet with the exact same issue, breaking at the same point looking at the images. . Read more...
Both rear spring have broke with a clean break. I would not have noticed except for the piece of spring laying on my garage floor. Seems to be a known issue with Audi 2013-2019.
The rear spring cracked and the lower seat where the spring sits deteriorated. Unsafe to drive before replacement. No warnings, just a clunking sound.
While driving, the lower suspension control arm broke in half. No impact to the part, a break with no explanation. Cause the vehicle to veer to one side while the vehicle dropped in ride height causing the tire to rub on the inside of the wheel well. The damage could have caused a crash if going at a higher speed. This happened at 15 mph while increasing in speed.
Motor mount is leaking hydraulic fluid. Available for inspection. At around 69,000 miles this was found by an independent service center. Motor mount must be replaced. There was no knowledge other than vehicle shaking. No lights. It was detected by other issues and codes being ran.
Left and right rear coil spring broken.
Rear coil spring on passenger side broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. While there was no immediate safety issue, a broken spring during driving could cause the operator to lose control. Additionally, unless you heard it break, there is no way to know that it is broken and under additional stress which is an ongoing safety concern. There was no warning that the spring would break or had broken. Others have reported hearing loud "pops" when the spring breaks. From online search, there seems to be a high number of Audi Q7's from 2017-2019 model years with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered. ".
The vehicle was leaking gas. The vehicle rarely would start. Fuses easily burn out or go bad due to possible electrical problems. Now I am having to purchase maybe it is called a drive shaft? or something that makes the vehicle not go or start?? I am not a mechanic but I pay a lot of money on this vehicle every month, the repairs are extremely high and not wating to ruin my credit due to neglect part of Audi company. I will also get pictures as soon as the mechanic can get the parts and start working on the next problem.
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Rear passenger side coil spring broke. Vehicle has 85k miles. Happened when traveling on a highway - heard a loud bang. Car still ran however sitting 1' lower on that side. Repair estimate in the $1500 range. Research in online forums shows this is happening to a lot of 2017-18 Q7s. Definitely a design/component flaw.
Hi, NHTSA we found our 2017 Audi Q7 the rear suspension coil springs are broken, the vehicle is only 55k miles so far. Everyday normally driving, bring kids to school or go to work. I checked this online, many Audi owner complains about this issues, not just only Q7 models. Please investigate the issue. Audi should recall this parts and give the owner compensation. Thanks jie.
67,000 miles and broken rear right coil spring. Very serious issue as it can cause an accident while driving. No warnings or messages. Heard loud pop and rear right was sagging. Many other people with this model Q7 have had the same problem. A part like this should not be failing at 67,000 miles.
The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.
Rear spring failure which has been reported as a common issue based on research.
Rear suspension spring failure on both sides at 54k miles. Happening across many Q7s. Can result in a serious accident due to loss of control especially if towing a trailer. Audi is aware of issue and has revisioned the spring parts. Consumers in states without annual inspections can be driving very dangerous vehicles due to the defective springs without knowing. Should be recalled.
2017 Audi Q7 shares the same rear coil springs with the volkwagen atlas. There has already been a recall for the atlas (18v-904), but none for the same issue with the Audi Q7. Volkswagen atlas vehicles included in this recall may been manufactured with rear coil springs of certain production batches using a material that does not meet specifications as well as rear coil springs from production batches made with vanadium material from one subsupplier with incorrect process parameters. The potentially affected vehicles were identified by tracking suspected parts batches using this material. The affected vins are not sequential since some batches were built using correct raw material.
Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.
Problem Category | Number of Problems |
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Suspension problems | |
Suspension Noise problems | |
Rear Suspension Coil Springs problems |