Wiring Problems of Audi S4

The contact owns a 2004 Audi S4. While driving at night, the low beam head lamps failed to illuminate without warning. While attempting to the head lamp bulbs, the contact noticed that the wiring was burned and damaged. The dealer and the manufacturer were notified of the failure, but the VIN was not included in any recalls. The approximate failure mileage was 79,000.

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Xenon headlamps wiring all corroded and bare with no insulation left. Check with Audi and they said our vehicle and VIN is not part of any recall. Yet rcorrd-05v096-4498 in your database shows a mofification letter from vw to include our VIN. There is no record according to Audi service shops that show any recall work done to our headlights. I have attached a picture that shows the deteriation of the electrical wiring and headlamps to our 2004 Audi S4. Would appreciate some assistance to having our headlamps replaced for safety reasons.