Adaptive Equipment problems of the 2006 BMW 325

The doors on my car are locked and will not open. I called BMW and was advised that this is a common issue but not considered a safety issue. Once the doors are locked they cannot be unlocked regardless if you are in or out of the car - there is no manual way to open them. So essentially because of the issue if you were in the car you would be stuck. I was also told that this has happened to 1000s of BMW's and its a known issue but BMW wont recall. How can being stuck in a vehicle with no way to exit not be considered a safety concern?.