Visibility Problems of BMW 325

The contact owns a 2002 BMW 325xi. The contact stated that all power windows failed. The contact also stated that the rear passenger window would independently open. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000. The VIN was unavailable.

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The contact owns a 2001 BMW 325i. The contact stated that the headlights failed and would flash on and off sporadically. The dealer advised the contact that the rear tail light bulb carrier failed and caused the headlights to fail. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and the current mileage was 207,000. Updated 02/15/12 the consumer referenced recal # 11v438000. The right rear tail light bulb was replaced. Updated 04/18/12.

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The vehicle came equipped from the factory with bi-xenon auto leveling headlights manufactured by zkw. The past couple months, the light output has steadily decreased. Looking at it further, brown scorch marks are visible in the projector when the headlight is on. On the driver's side, there is also distortion in the upper half of the projector which looks almost as if the top half of the projector has melted and distorted. The light output from the projectors has been reduced to a thin beam of light right below the cutoff, with the driver's side being worse than the passenger. Parked 6 feet away from a wall, this strip of light extends only about 8-12" below the cutoff, putting out virtually no light below that. At night, it is becoming very difficult to see with no light in the foreground; this problem is getting progressively worse.

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The bi-xenon zkw lights kept getting dimmer and dimmer. Bulb replacement did not correct the problem. When looked into the issue found out that the zkw projector bowls have burned up and do not provide any reflection for the light output anymore. Driving at night at this point with lights on is almost like driving with the lights turned off.