Check Engine Light On problems of the 2010 BMW 328

The contact owns a 2010 BMW 328i. The contact stated that while driving at 15 mph, the check engine warning light illuminated and the vehicle stalled. The vehicle would not restart. The vehicle was towed to the contact's home. The tower mentioned a recall to the contact. The contact contacted the manufacturer and inquired on the NHTSA campaign number: 14v176000 (engine) where they informed the contact that the vehicle was not included, however was covered under the extended warranty and transferred the contact to the local dealer. The dealer (BMW of orland park located at 11030 w 159th st, orland park, IL 60467) was contacted and informed the contact to schedule an appointment. The contact informed the dealer that the vehicle would not start and the dealer responded that they do not do towing and that it would be the responsibility of the contact to have the vehicle delivered. The vehicle was not towed to the dealer. The vehicle was not diagnosed or repaired. The failure mileage was approximately 96,000.

While driving to work on the interstate my car began to hesitate and would not accelerate. The following day the check engine light came on and the problems with hesitation became worse and the car would not go over 50 miles per hour on the highway and would almost stall when I came to a stop. Took car in for service and they stated that there was a failining ignition coil in cylinder #3 which was replaced. On 11/28 the car starting doing the same thing. I had to take it to a different dealership that was closer to my work because the car would not accelerate on the highway and I felt very unsafe. At this time the car has 53440 miles on it. Right out of warranty! I called both dealerships and come to find out this is a known issue with this model BMW. I was charged $681. 06 for a known issue and this being the 2nd time my car has had this issue. This time the failure was in cyliders 2 and 6! and was told to pay to replace all as they will continue to fail! I contacted the dealership BMW of towson and never received a return call. I should not have been charged for this service as BMW of catonsville would have done the replacement for free as this is a known issue with this car. I couldnt drive all the way to BMW of catonsville because my car would now accelerate on the highway. I am continuing to look for a refund of $681. 06 as I should not have been charged for something that BMW should have recalled.