general problems of the 2014 BMW 328 - part 1

So, the n20 2. 0l motors are known to have prematurely failing plastic chain guides and a weak hydraulic tensioner, leading to whine, rattles, and potential engine failure. BMW improved the issue in the 2015 or newer models which have more robust timing chain guides and tensioners. The fix involves replacing the entire timing chain assembly (guides, chain, tensioner) with updated, more durable parts and cleaning the oil pump/pan of debris. Which the 2015 and newer models have this fix. 2014 and older models with the n20 suffer from failing parts due to a design flaw. Since the the BMW n20 engine (2012–early 2015 328i) does suffer from premature timing chain guide failure, leading to oil pump failure and catastrophic engine failure. There should be a recall with these older models. And there should be a fix for them. BMW design this motor and the only remedy the issue in the newer models 2015 or newer. So anyone that doesn't have a 2015. Their n20 is basically a ticking time bomb.

Vehicle is under recall 24v-608 for a fire risk. The vehicle has suffered the exact failure described (overheating, limp mode, and smoke/thermal event). Dealership (BMW of pleasant grove utah) is refusing to replace the failed water pump, offering only a 'protective shield' which does not fix the current failure. This is a failure to provide a free and effective remedy for a known safety defect. A code was discovered when the senior advisor at this location ran the scanner, and displayed a "coolant pump switch-off due to locking" which the senior advisor tried to deflect as a physical object blocking the pump or some other mysterious issue. The issue was confirmed at a reputable maintenance shop earlier in the day before towing to BMW dealership. The senior advisor at BMW of pleasant grove is attempting to put me back in the road in a high safety risk vehicle.

Vehicle experienced sudden engine failure while driving due to timing chain failure on n47 diesel engine, a known defect. Loss of propulsion occurred without warning, creating a safety risk.

Thermostat was a recall back then, brought it to the dealer they fixed it and now it has come back, I brought it to a mechanic to fix it, and it came back again one more time. Thermostat is staying stuck open. Safety recall with emissions.

I went to lakeland BMW, for my recall, they only put a shield up for the recall instead of changing out my water pump which was draining my battery. Now they are trying to charge me for a whole water pump installation even after I informed them that it was supposed to be changed out when I came in for a the recall due too it causing a battery drain.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated that while coming to a stop, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000. VIN tool confirms parts not available.

Check engine light came on and codes suggest it's the egr valve and cooler may be leaking.

The contact owns a 2014 BMW 328i. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with a fuel pressure low warning message displayed. The vehicle was towed to the dealer where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system ); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer confirmed that parts were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms part not available.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328xi. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated while driving at 45 mph, the temperature gauge warning light illuminated, and the engine started to overheat. The contact stated that the accelerator pedal became inoperable. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The engine coolant pump is affected in my vehicle. There is a current recall issued on my vehicle with no available remedy. The recall was issued back in August, which means it has been 6 months. This is my form of transportation to work and also to school. I have contacted my local dealership and they are not sure when they will get the part in. They want me to pay $195 per hour for a diagnostic first to see if they can expedite the part needed. With this being said they will not offer me a loaner vehicle and says I am responsible for my own form a transportation. I was driving my vehicle on February 11th around 5:45pm when my vehicle suddenly stopped in the middle of a roundabout. I yielded oncoming traffic, thankfully I was able to shift over into the grass in time before anyone else entered the roundabout. My check engine light came on and it started to overheat, which I have never had that issue since the recall was issued. It started smoking from under my hood so I let it cool before I attempted to drive it again to return home. The following day I was able to start my vehicle up and I took it to take 5 to get an oil change and a coolant flush thinking that may be the issue. The mechanic advised me since the coolant they use is standard coolant and I need premium he would not perform it. He ran my codes and the issue that popped up was the current recall on my vehicle. This is the first time I have experienced any issues since the recall has been issued. I am now left with a vehicle that is not able to be driven.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328xi. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Starting Dec 1st, the check engine light displayed on my dash and the electrical system has malfunctioned for many features of my vehicle. I am unable to switch to sport & eco mode. The car also takes multiple tries to start the engine. It has been almost 4 months since the recall announcement and remediations are still not available. The engine coolant pump is a direct cause of short circuits and engine problems.

My car engine starts to smoke and enters through the vents making it difficult to breathe and forces me to lower my windows. The engine smells burnt after driving.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system). The contact stated that while driving at undisclosed speeds on two occasions, there was smoke coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Vehicle is not functioning properly and may catch fire unexpectedly without BMW part remedy had to pull over to let the engine cool off.

The contact owns a 2014 BMW 328i. The contact received notified notification of NHTSA campaign number: 24v608000(engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The contact stated upon turning on the heat or the a/c, there was an abnormal loud sound coming from under the hood. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the contact was advised that the vehicle needed to be diagnosed; however, the contact declined because there was no loaner vehicle available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 143,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated that the check engine warning light was previously illuminated. The contact received notification of NHTSA campaign number 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling; electrical system); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

What happened: the issue involves a recall on the engine coolant system of my BMW. The car is currently unsafe to drive, and BMW has not provided a timetable for fixing the problem or offering a solution. The last time I drove the car, I experienced a dangerous malfunction. While driving slowly to the end of my street, I pressed the gas pedal, but the engine did not respond at all. The car essentially lost power, leaving me in the middle of the street. I was able to roll the car in front of a neighbor’s house, turn it off, and restart it. After restarting, I managed to drive it back up the street to my house. I have not driven the car since, as I do not want to put myself or others in danger. Safety risk: the engine failure occurred while I was driving, which could have put me at risk of being struck by other vehicles. A sudden loss of engine power while driving, especially at higher speeds or in traffic, could cause a serious accident. Inspection/confirmation: the recall has been acknowledged by BMW, but there is no timetable for when parts will be available to resolve the issue. I have contacted the corporate office and the local dealership. The dealer refuses to provide a rental car, leaving me without a viable transportation option. Warning symptoms: no warning lamps, messages, or other symptoms appeared before the failure occurred.

The contact owns a 2014 BMW 328i. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The dealer was made aware of the failure; however, the contact was informed that the parts were unavailable. In addition, the contact stated that the vehicle was consuming an excessive amount of coolant. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was 89,400. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328xi. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle went into limp mode with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine coolant pump and connector had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 148,000. VIN tool confirms parts not available.

I purchased the vehicle with no issues upon driving the vehicle for about 3 months I started having issues with the vehicle overheating and low coolant warning messages one day I was driving home and the engine suddenly started smoking I turned the vehicle off and opened the hood the vehicle had not started ever since. I realized the vehicle has a recall for the engine coolant pump doing further research made me realize a faulty engine coolant pump can cause engine failure by overheating the engine, which can lead to serious damage.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated that the air conditioning system was inoperable, and the vehicle was overheating while driving. The contact stated that the failure had increased, and the engine overheated upon starting. Additionally, the contact stated that the vehicle had failed to start and was undrivable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. VIN tool confirms parts not available.

The contact owned a 2014 BMW 328i. The contact stated that while at a complete stop at the red traffic light, the contact noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled to the side of the road. A bystander advised the contact to exit the vehicle immediately. The contact and his best friend occupying the front passenger's side seat exited the vehicle. The contact stated that the hood immediately burst into flames. There was no injury sustained. The fire was extinguished by the fire department. The contact did not know whether the fire department filed a report and whether the police department filed a report. The contact stated that the vehicle burned to the ground from the front end of the vehicle to the rear seats. The vehicle was towed and totaled. The contact later received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The engine coolant pump is leaking and causing my car to smoke it’s been happening right before the recall was posted. I’m concerned my car will catch on fire and there is no remedy for the fix yet. And it’s almost a whole year later.