Engine Cooling System problems of the 2014 BMW 328

The contact owns a 2014 BMW 328i. The contact stated that while his son was driving at an undisclosed speed, the engine overheated. An alarm sound was coming from the vehicle. An unknown warning light was illuminated, and there was smoke coming from under the hood. The contact's son was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was repaired. The mechanic called the BMW dealer to order the parts and asked if there was a recall for the water pump, and was informed that there was no recall for the water pump issued by BMW. Upon further investigation, the contact found a recall on the NHTSA. Gov website issued by BMW for the water pump. The manufacturer was made aware of the failure and confirmed that there was a recall associated with the VIN. The manufacturer informed the contact that to receive a reimbursement, the contact needed to contact a local BMW dealer to verify that the recall repair was completed. The vehicle was taken to the dealer, and the contact was informed that the original water pump was needed to complete the inspection. The contact informed the dealer that he no longer had the original part. Several weeks later, the contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system). The manufacturer denied the claim for reimbursement since the repair was not completed at a BMW dealer. The failure mileage was approximately 96,000.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 BMW 328i. The contact stated that while the vehicle was parked, there was smoke coming from under the hood and entering the vehicle through the a/c vents. The contact waited a while before driving to the residence. The contact was unaware of any warning lights being illuminated. The failure reoccurred while stopped at a traffic light with smoke coming from under the hood on the passenger’s side. The contact stated that the coolant level was low. The vehicle was driven to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system). The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact received a notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system) however per the notice the parts to do the recall repair were not yet available. The contact stated that while driving on the highway at 70 mph an abnormal sound could be heard from the motor, and the vehicle began to experience a sudden loss in power causing the vehicle to deaccelerate. The contact was able to safely pull over onto the side of the road to inspect their vehicle. The contact proceeded to restart their vehicle however the abnormal sound could still be heard coming from the motor and so the contact had to have their vehicle towed to his residence. A local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact received notification of NHTSA campaign number:  24v608000 ( engine and engine cooling, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2014 BMW 328d. The contact received notification of NHTSA recall number: 18v755000 (engine and engine cooling) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2014 BMW 328d. The contact stated that the recall notice for NHTSA campaign number: 18v755000 (engine, engine cooling) was received in November of 2018. After contacting the local dealer (BMW of mountain view, 150 e. El camino real, mountain view, CA) and the manufacturer, the contact was informed that the parts needed to repair the defect were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2014 BMW 328d. The contact received a recall notification for NHTSA campaign number: 18v755000 (engine, engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Winslow BMW of colorado springs (5845 n nevada Ave, colorado springs, CO 80918, (719) 387-9650) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2014 BMW 328d. The contact received notification of NHTSA campaign number: 18v755000 (engine and engine cooling). The contact called herb chambers BMW of sudbury at 508-903-5300 (located at 128 boston post rd, sudbury, MA 01776) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328d. The contact received notification of NHTSA campaign number: 18v755000 (engine and engine cooling). The contact called coggin BMW of treasure coast at 772-410-5155 (located at 4429 south us 1 highway, fort pierce, FL 34982) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2014 BMW 328d. The contact received notification of NHTSA campaign number: 18v755000 (engine and engine cooling). The contact called BMW of stratham at 603-772-0000 (located at 71 portsmouth Ave, stratham, nh 03885) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.