Instrument Panel Problems of BMW 740

The contact owns a 2001 BMW 740. The contact stated that the instrument cluster was not operational. The instrument cluster was repaired per an unknown recall in 2012, but the failure recurred in August of 2016. The vehicle was taken to the dealer, but they would not repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 155,000. VIN tool confirms parts not available.

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I have a 2000 BMW 740il that is very hard to read from the dash board or the instrument panel. I cannot read the exact mileage on the car, outside temperature or any other information that comes to the screen behind the steering wheel. I would like to have this fix since it is a safety hazard. Any idea of what to do from this point will be of great help.

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The contact owns a 2001 BMW 740il. The contact stated the pixels in the dashboard display were progressively fading, making it very difficult to read the center of the dashboard. Only the center of the dashboard display was difficult to read and the failure would occur whether he was driving or not. The vehicle was taken to an authorized dealer. The manufacturer stated the failure was common however, they would not offer any assistance. The vehicle was not serviced. The failure mileage was 83,000 and the current mileage was 105,000.