Back Over Prevention Problems of BMW X3

The contact owns a 2020 BMW X3. The contact stated that while reversing, the back over prevention camera displayed a black screen. The contact became aware of NHTSA campaign number: 21v096000 (back over prevention). The vehicle was taken to the dealer however, the vehicle was not diagnosed. The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 21,000.

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See attached document for complaint.

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The contact owns a 2019 BMW X3. The contact stated that upon starting the vehicle, the message "driving assistance reduced and pedestrian warning not working" was displayed on the instrument panel. The contact stated that while driving 40 mph in stop and go traffic, the collision warning feature failed to function as intended. The contact depressed the brake pedal to stop the vehicle. Additionally, the contact stated that the rearview camera was not working as intended. The vehicle was taken to the dealer, where it was diagnosed that the kafas (camera assisted driver assistance program) system was heated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 21v096000 (back over prevention). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 62,000.

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The contact owns a 2020 BMW X3. The contact stated that at night or during inclement weather while shifted in reverse, the rear-view camera displayed a distorted screen. No warning lights was illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact referenced the NHTSA campaign number: 19v684000 (back over prevention). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 50,000.