Steering Idler Arm problems of the 2011 BMW X5

The contact owns a 2011 BMW X5. The contact stated that while driving at approximately 40 mph, the steering wheel became difficult to turn after the engine and battery warning indicators illuminated. The contact restarted the vehicle however the failure persisted. The vehicle was towed to the contacts residence and was examined by an independent mechanic, who diagnosed that the idler pulley bolt had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA campaign number: 12v550000 (engine and engine cooling , steering) however, the VIN was not included. The approximate failure mileage was 60,000.

The contact owns a 2011 BMW X5. The contact stated that the steering wheel would sporadically become difficult to turn. Additionally, there was an electrical failure within the instrument panel. The failure was recurring. The check engine warning light was also illuminated whenever the contact reversed from his driveway. The contact also stated that the vehicle could not be shifted from park to reverse or drive. The vehicle was towed twice to an authorized dealer, who diagnosed that the idle pulley bolt needed to be replaced. The vehicle was repaired however, the failure recurred twice. The authorized dealer replaced the idler pulley belt a third time and the vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.