Table 1 shows two common forward collision avoidance related problems of the 2023 BMW X5.
| Problem Category | Number of Problems |
|---|---|
| Adaptive Cruise Control problems | |
| Automatic Emergency Braking problems |
The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, but the car will veer on it's own into the second lane or try to cruise into the median. I have this incident on video. It will also not slow to stop when exciting the highway offramp; there have been many times where it has actually dangerously accelerated. I will attach the slip from the dealership, which I have been to 3 times, with no solution. I have communication with the dealership stating that they agree it's a hazard, but don't know how to fix it due to the "limitations of the actual system". Asking for the feature to be removed and get my money back is apparently not something BMW is interested in doing. They would rather keep unsafe and unpredictable vehicles on the road in the name of profit. I am deeply concerned that there are other models like mine on the road that will cause a fatal accident.
The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.