Diesel Fuel System Problems of BMW X5 - part 1

The contact owns a 2018 BMW X5. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the contact observed white smoke and embers coming from the egr cooler and intake manifold. No warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v907000 (fuel system, diesel); the VIN was included, but the vehicle was already repaired in 2022. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 66,000.

See all problems of the 2018 BMW X5 🔎.

The contact owned a 2010 BMW X5. The contact stated while parked and unoccupied, the vehicle caught fire. Smoke and flames were coming from under the vehicle. No injuries were sustained. The contact stated he was able to extinguish the fire. The fire department was not notified a fire department report was not filed. No police report was filed. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to NHTSA campaign number:  13v339000 ( fuel system, diesel) however the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance. The failure mileage was 148,000.

See all problems of the 2010 BMW X5 🔎.

The contact owns a 2015 BMW X5. While the contact's father was driving at an undisclosed speed, the drive train error warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The contact stated that two days later, the failure reoccurred. The contact stated that while the contact's father was driving at an undisclosed speed, the drive train warning light illuminated, and the vehicle lost motive power. The contact stated that the gear shifter failed to function as intended, the gear shifter did not shift to neutral or drive. The vehicle was towed to the dealer where it was diagnosed with a failed fuel system. The contact was informed that the complete fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not associated with any unknown recall repairs; however, the contact was informed that the VIN was associated with warranty coverage for the fuel pump only. The contact was advised to contact the NHTSA hotline and report the failure. The failure mileage was approximately 188,000.

See all problems of the 2015 BMW X5 🔎.

The contact owns a 2014 BMW X5. The contact stated while driving 10–40 mph, the vehicle stalled and independently shifted to neutral. The vehicle restarted after a while. The check engine warning light was illuminated. The contact stated that the drivetrain malfunction message was displayed. The contact stated that the failure was related to NHTSA campaign number: 21v586000 (fuel system, diesel). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 77,000.

See all problems of the 2014 BMW X5 🔎.

The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, a low coolant warning message would appear on the instrument panel. The vehicle was initially taken to an independent mechanic where the water pump was replaced; however, the failure remained. The vehicle was then taken to a dealer where they recommended a head gasket replacement; however, the dealer could not guarantee that the repair would fix the problem. The vehicle was taken back to the independent mechanic where another diagnostic was performed . The mechanic then discovered a coolant leak inside the egr module and linked the failure to NHTSA campaign number: 21v907000 (fuel system, diesel). The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 115,00.

The contact owns a 2014 BMW X5. The contact stated while driving approximately 55 mph, the vehicle started shaking violently and vibrated abnormally. The message "power train malfunction" was displayed. The vehicle was later towed to the local dealer who diagnosed that the high-pressure fuel pump had failed, and metal shavings were discovered inside the fuel system and the engine. The contact was advised that the engine and fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 21v586000 (fuel system, diesel). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.

The contact owns a 2014 BMW X5. The contact stated while driving 5 mph, the accelerator pedal was depressed, and the vehicle failed to respond. The contact pulled to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty high-pressure fuel pump which caused the timing chain to freeze. The manufacturer was made aware of the failure and advised the contact to reach out to the dealer for assistance. The contact referenced NHTSA campaign number: 21v586000 (fuel system, diesel) however, the VIN was not included. The failure mileage was approximately 176,000.

The contact owns a 2014 BMW X5. The contact stated while his daughter was driving approximately 55 mph, the vehicle stalled. The contact stated that his daughter saw the drivetrain failure warning light illuminated. The contact stated that his daughter was able to pull over. The contact stated that his daughter was unable to restart the vehicle. The contact had the vehicle towed to a dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and there were metal shavings in the fuel system. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA campaign number: 21v586000 (fuel system, diesel). The manufacturer had been informed of the failure. The failure mileage was approximately 155,000.

The contact owns a 2015 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine and low coolant warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the egr module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v907000 (fuel system, diesel) and the VIN was included but had already been repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 130,000.

The contact owns a 2018 BMW X5. The contact stated while his wife was starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the exhaust gas recirculation (egr) cooling system needed to be replaced. The vehicle was repaired but experienced the failure a second time three days later. The contact took the vehicle back to the local dealer, where the vehicle was being diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 21v907000 (fuel system, diesel) however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 47,190.

The contact owns a 2014 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 BMW X5. The contact stated while driving 75 mph, the vehicle stalled and shifted into neutral (n). There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high pressure fuel pump had blown up. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to metal pieces intrusion. The dealer charged a repair fee and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 21v586000 (fuel system, diesel) as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide assistance. The failure mileage was approximately 65,000.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 BMW X5. The contact stated while starting the vehicle the coolant low warning message illuminated. The contact checked the coolant level and notice that the coolant was low and added more coolant. The vehicle was taken to the dealer and stated that no failure was found, and more coolant was added as well, but the failure reoccurred. The vehicle was taken to the dealer and stated that the vehicle was experiencing similar failure as NHTSA campaign number: 21v907000 (fuel system, diesel) and that the recall was already preformed and repaired the vehicle free of charge, but the failure reoccurred. The vehicle was taken to the dealer once again and stated that the vehicle was experiencing similar failure as NHTSA campaign number: 21v907000 (fuel system, diesel) again. The vehicle was not repaired. The manufacturer was contacted, and case was filed but did not provide no assistance. The failure mileage was 49,000.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated with an abnormal knocking sound coming from the engine. The vehicle was taken to the dealer where the failure was linked to the recall; however, the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 121,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel). The contact had suffered a failure when the vehicle overheated. The contact drove the vehicle to a dealer who diagnosed that the egr cooler had to be replaced, however the parts to complete the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.

The contact owns a 2014 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2016 BMW X5 🔎.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several unknown local dealers were contacted and confirmed that parts were not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact used an odb scanner and retrieved egr cooler failure codes. The manufacturer was contacted and was unable to confirm when parts would be available. The approximate failure mileage was 100,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. An independent mechanic went to the residence to diagnose the vehicle. The contact stated that several unknown fault codes were retrieved. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 86,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60-65 mph, the low coolant pressure warning light illuminated even though the contact had refilled coolant in the vehicle nine months prior. The contact was able to continue driving. The contact's husband later added coolant in the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but failed to call the contact back. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2018 BMW X5. The contact received notification of NHTSA campaign number: 21v586000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The dealer was made aware of the failure but informed the contact that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000. Parts distribution disconnect.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was overheating, and the a/c was inoperable. There was no warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed but no issues were found. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.

The contact owns a 2018 BMW X5. The contact received a recall notification for NHTSA campaign number: 21v586000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 BMW X5. The contact received a recall notification for NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2017 BMW X5 🔎.

The contact owns a 2017 BMW X5. The contact received a recall notification for NHTSA campaign number: 21v586000 (fuel system, diesel). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, both the coolant and chassis warning messages would appear on the instrument panel. The contact would frequently replenish the coolant due to rapid coolant consumption. The contact then received a notification for NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not available. The dealer had been notified of the issue and the contact was provided an appointment to have the vehicle repaired. Once the contact arrived, the dealer confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018bmw X5 xdrive35d. The contact received a recall notification for NHTSA campaign number: 21v586000 (fuel system, diesel). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2014 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW X5. The contact stated while driving 30 mph, the drivetrain malfunction warning light was illuminated and the speed began to decelerate. The contact was able to drive to his residence approximately at 25 mph. The contact took the vehicle to local dealer , where it was diagnosed with needing the exhaust gas recirculation (egr) and the engine intake manifold to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated he experience the failure for a second time but the vehicle has not been repaired. VIN tool confirms parts not available. The failure mileage was 128,185.

The contact owns a 2014 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.